It's good.. Need improvement on several areas
Updated January 29, 2021

It's good.. Need improvement on several areas

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Okta

We are using auth0 as a single sign on for our multiple SaaS products.

Currently using only Google from Social Provider, since we have technical issues for customization with other providers and Auth0 was not that helpful. Customizing Auth0 requires enterprise-level plan which our budget won't allow, that's why we are using Auth0 only for Google provider.

Pros

  • Social provider.
  • Flexibility for using across multiple technologies.
  • Role based access control.

Cons

  • Database level customization requires an enterprise plan which is costly.
  • Support needs to be developed, engineers are literally crying if we ask for remote desktop support to solve issues.
  • Pricing should be introduced like pay for what you use on services level.
  • I should say it's not very helpful. I would go for open source if I am paying $500 just to use social providers.
  • Integration is really easy.
  • Documentation needs to be improved and properly categorized.
It can be used in all scenarios except granular level SaaS products RBAC.

Auth0 Feature Ratings

Customer Identity and Access Management (CIAM) ()
Not Rated
Identity Management
9.7
ID-Management Access Control
9
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10

Configuring Okta

It's complex and not extensive to configure it the way we want, unless you go for enterprise plan

Comments

More Reviews of Auth0

  1. Home
  2. Customer Identity and Access Management (CIAM) Solutions
  3. Auth0 Reviews
  4. User Review of Auth0