Great for Small/Medium Projects with Limited Technical Support
January 31, 2021

Great for Small/Medium Projects with Limited Technical Support

Jeff Quinones-Finch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Okta

We use Auth0 for several of our clients. We develop customer and employee portals for small companies/departments to allow them to manage sensitive data and access secured functionality.

Pros

  • They have very detailed examples of how to implement Auth0 into existing code.
  • They have several ways to customize the "out of the box" login/signup functionality.
  • Their Sales Team are very responsive and knowledgeable.

Cons

  • When using the free account (during development), there is very limited access to assistance and troubleshooting. This is when it's needed most.
  • Additional examples on each of the "Settings" and "Configuration" sections would be helpful.
  • Reduced cost by allowing limited staff hires for grants and small projects.
  • Ease-of-use by non-technical audiences, owing to the standardized login/signup experience.
For our users, it's best for small projects where technical skills are limited and they need "out of the box" implementation without a lot of coding or experience.

Auth0 Feature Ratings

Customer Identity and Access Management (CIAM) ()
Not Rated
Identity Management
9.0
ID-Management Access Control
9
ID Management Single-Sign On (SSO)
Not Rated
Multi-Factor Authentication
9

Configuring Okta

In the basic areas, it's very easy to use; however, some of the more advanced functionality (like email notifications and event triggers) are too complex and don't have much documentation.

Comments

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