Excellent identity management service
April 26, 2021

Excellent identity management service

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Auth0 Platform

Overall Satisfaction with The Okta Identity Cloud

Auth0 is being used by one department for consumer authentication and authorization in the IoT service. Consumers can use the mobile apps to control or monitor their appliances. And our services have integration with Auth0. It is easy to set up, and we use customized login UI so it provides a consistent look and feel across different apps. It works very well so far.
  • Auth0 has a clear admin console, which makes admin tasks smooth.
  • Auth0 has different extensions that we can use for customization for particular purposes, e.g. log streaming.
  • Auth0 provides anomaly detection which has prevented attacks for us in production.
  • I would like to see raw logs from admin console, but unfortunately this is not possible now.
  • Auth0 support custom login UI, but it's not very flexible to use.
  • Deploying config changes via automation is not so easy.
  • Better consumer experience.
  • Saved dev time as we don't need to work on identity management on our own, and we can focus on our business parts.
  • Much better security, since we don't currently have security experts.
I think Auth0 has very good capability and it can be used in most scenarios that require identity management. For example, business to business, business to consumer, etc.

Corporations can also use it for internal purposes like single sign on for employees. But I guess most corporations may already have the complete office solutions like Microsoft/Google, so using another vendor just for SSO may not be the best option.

The Okta Identity Cloud Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Not Rated
Multi-Factor Authentication
Not Rated
Password Management
Not Rated
Account Provisioning and De-provisioning
ID Risk Management
Not Rated

Configuring The Okta Identity Cloud

I think it's a bit complicated to fully understand the configurations, although we don't use all options now. We prefer to use configuration as code, instead of manually updating through the web UI. Auth0 does provide the CLI for automation purpose. However, we found it a bit hard to use.