Easy to use BI tool
December 07, 2013

Easy to use BI tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction

  • Birst is a useful tool to organize data into graphs, charts, etc to easily visualize and analyze data and results. I used this tool to show customers how they performed throughout the year. We took their sales data and applied them to graphs, charts, meters, etc which allowed us to easily explain metrics and performance to our customers.
  • Birst allows us to create custom dashboards which can be updated anytime which is also great. Our inhouse Birst administrator had access to make changes to the solution/ dashboards at anytime. We could schedule a meeting and work on updating the dashboards together on our own time.
  • Birst is a secure network..we feel good knowing our data is safe and private and that our users/ customers who access Birst with a username and password will only see the data that is intended for them.
  • Birst could work on new ways to help us present data to customers... some of the meters, charts were limited in how we could arrange and present the data and we would have to come up with ways to make it work.
  • Birst has allowed us to have increased employee efficiency by significantly improving the time it takes to analyze data.
  • Birst has also improved our customer experience as they now have access to their performance data and can easily visualize their performance in relation the goals and metrics we have put in place for them.
Renewal is not my decision. But to my knowledge we are very please with the service and so are our customers.
We have our own internal Birst administrator. Birst is very easy to use and intuitive.