Business Intelligence (BI) Tools

Business Intelligence (BI) Tools Overview

Business Intelligence tools are designed to make sense of the huge quantities of data that organizations accumulate over time. BI tools analyze this information and present it as actionable information that can guide decision making.

Business Intelligence software (BI) makes up a large heterogeneous category of software. Not all tools in the category can be meaningfully compared to each other. There are several types of BI tools of which the most substantive are Full-Stack Business Intelligence Tools and Data Visualization Tools.

Top Rated Business Intelligence (BI) Products

TrustRadius Top Rated for 2022

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

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What is Business Intelligence (BI) and Why is it Important?
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BI keeps businesses smart. Watch to learn more about business intelligence and how it can help businesses thrive. Business intelligence, or BI for short, is a technology-driven process for analyzing data and presenting information. This helps executives, managers, and other co...
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Business Intelligence (BI) Tools TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Business Intelligence (BI) Products

(1-25 of 213) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

TIBCO Spotfire
Customer Verified
Top Rated
TRUE

TIBCO Spotfire® is a data visualization platform that utilizes predictive analytics. In addition to data viz, it includes data wrangling capabilities, predictive analytics, location analytics, and real-time streaming analytics.

Key Features

  • Customizable dashboards (277)
    82%
    8.2
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (290)
    80%
    8.0
  • Formatting capabilities (285)
    74%
    7.4
Qlik Sense
Customer Verified
Top Rated
TRUE

Qlik Sense® is a self-service BI platform for data discovery and visualization. It supports a full range of analytics use cases—data governance, pixel-perfect reporting, and collaboration. Its Associative Engine indexes and connects relationships between data points for creating…

Key Features

  • Customizable dashboards (294)
    78%
    7.8
  • Drill-down analysis (302)
    78%
    7.8
  • Formatting capabilities (295)
    67%
    6.7
Tableau Desktop

Tableau Desktop is a data visualization product from Tableau. It connects to a variety of data sources for combining disparate data sources without coding. It provides tools for discovering patterns and insights, data calculations, forecasts, and statistical summaries and visual…

Key Features

  • Customizable dashboards (163)
    85%
    8.5
  • Formatting capabilities (159)
    81%
    8.1
  • Mobile Application (179)
    78%
    7.8
SAP Crystal

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

Key Features

  • Publish to PDF (132)
    93%
    9.3
  • Report sharing and collaboration (119)
    91%
    9.1
  • Formatting capabilities (134)
    89%
    8.9
SAP Analytics Cloud

The SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and…

Key Features

  • Color-coded scorecards (139)
    92%
    9.2
  • Personalized dashboards (147)
    92%
    9.2
  • KPIs (143)
    91%
    9.1
Microsoft Power BI

Microsoft Power BI is a visualization and data discovery tool from Microsoft. It allows users to convert data into visuals and graphics, visually explore and analyze data, collaborate on interactive dashboards and reports, and scale across their organization with built-in governance…

Key Features

  • Customizable dashboards (138)
    89%
    8.9
  • Drill-down analysis (138)
    87%
    8.7
  • Formatting capabilities (137)
    80%
    8.0
TIBCO Jaspersoft

TIBCO Jaspersoft is an embedded business intelligence suite designed to be built-into SaaS products as an integrated reporting engine. It provides reports and dashboards for customer-facing applications without requiring app developers to build their own reporting engine.

Key Features

  • Publish to PDF (99)
    87%
    8.7
  • Multi-User Support (named login) (94)
    80%
    8.0
  • Formatting capabilities (97)
    73%
    7.3
Tableau Server

Tableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on…

Key Features

  • Customizable dashboards (92)
    86%
    8.6
  • Drill-down analysis (93)
    84%
    8.4
  • Formatting capabilities (91)
    62%
    6.2
SAP Lumira Discovery

SAP Lumira Discovery is SAP’s data visualization and discovery application. It facilitates data discovery, visualization, and analysis by assisting users with creation of dashboards, infographics, presentations, data facets, tag clouds, and more.

Key Features

  • Pre-built visualization formats (heatmaps, scatter plots etc.) (102)
    74%
    7.4
  • Drill-down analysis (100)
    74%
    7.4
  • Formatting capabilities (104)
    72%
    7.2
Infor Birst

Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open…

Key Features

  • Customizable dashboards (77)
    80%
    8.0
  • Drill-down analysis (78)
    80%
    8.0
  • Formatting capabilities (77)
    70%
    7.0
Zoho Analytics

Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.

Key Features

  • Customizable dashboards (91)
    83%
    8.3
  • Report sharing and collaboration (94)
    82%
    8.2
  • Formatting capabilities (93)
    78%
    7.8
IBM Cognos Analytics with Watson

IBM Cognos is a full-featured business intelligence suite by IBM, designed for larger deployments. It comprises Query Studio, Reporting Studio, Analysis Studio and Event Studio, and Cognos Administration along with tools for Microsoft Office integration, full-text search, and dashboards.…

Key Features

  • Report Delivery Scheduling (65)
    92%
    9.2
  • Drill-down analysis (65)
    88%
    8.8
  • Formatting capabilities (66)
    87%
    8.7
QlikView

QlikView® is Qlik®’s original BI offering designed primarily for shared business intelligence reports and data visualizations. It offers guided exploration and discovery, collaborative analytics for sharing insight, and agile development and deployment.

Key Features

  • Customizable dashboards (63)
    87%
    8.7
  • Drill-down analysis (63)
    82%
    8.2
  • Formatting capabilities (64)
    77%
    7.7
Alteryx
Customer Verified
Top Rated

Alteryx aims to be the launchpad for automation breakthroughs. Be it for personal growth, achieving transformative digital outcomes, or rapid innovation, the vendor boasts users will see unparalleled results. Alteryx converges analytics, data science and process automation into one…

Key Features

  • Drill-down analysis (60)
    84%
    8.4
  • Location Analytics / Geographic Visualization (59)
    80%
    8.0
  • Formatting capabilities (66)
    76%
    7.6
Entrinsik Informer

Entrinsik Informer is a web-based reporting and business intelligence application popular in the higher education vertical market. It helps organizations transform real-time data into actionable information by delivering ad-hoc reporting, data analysis, and interactive dashboards.…

Key Features

  • Multi-User Support (named login) (10)
    90%
    9.0
  • Report sharing and collaboration (9)
    90%
    9.0
  • Formatting capabilities (9)
    80%
    8.0
Microsoft BI (MSBI)

Microsoft BI is a business intelligence product used for data analysis and generating reports on server-based data. It features unlimited data analysis capacity with its reporting engine, SQL Server Reporting Services alongside ETL, master data management, and data cleansing.

Key Features

  • Formatting capabilities (52)
    86%
    8.6
  • Report sharing and collaboration (52)
    85%
    8.5
  • Customizable dashboards (52)
    85%
    8.5
MS SharePoint / SQL

MS SharePoint / SQL refers to Microsoft Sharepoint, a web-based collaborative platform, being used in tandem with Microsoft SQL Server to provide business intelligence analytics and reporting. They can provide BI content such as data connections, reports, scorecards, dashboards, and…

Key Features

  • Multi-User Support (named login) (58)
    95%
    9.5
  • Role-Based Security Model (61)
    91%
    9.1
  • Multiple Access Permission Levels (Create, Read, Delete) (65)
    85%
    8.5
Domo

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and…

Key Features

  • Customizable dashboards (70)
    86%
    8.6
  • Report sharing and collaboration (70)
    86%
    8.6
  • Drill-down analysis (69)
    85%
    8.5
ThoughtSpot
Customer Verified
Top Rated
TRUE

ThoughtSpot is an analytics platform that enables users to leverage natural language search and AI to find data insights and tap into the most cutting edge innovations the cloud data ecosystem has to offer. The vendor states companies can put the power of their modern data stack…

Key Features

  • Customizable dashboards (72)
    80%
    8.0
  • Drill-down analysis (72)
    79%
    7.9
  • Formatting capabilities (71)
    75%
    7.5
Tableau Online

Tableau Online is a self-service analytics platform that is fully hosted in the cloud, making it easily accessible. Tableau Online enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any…

Key Features

  • Customizable dashboards (66)
    87%
    8.7
  • Report sharing and collaboration (64)
    83%
    8.3
  • Drill-down analysis (66)
    81%
    8.1
Sigma Computing
Customer Verified
Top Rated

Sigma Computing headquartered in San Francisco provides a suite of data services such as code free data modeling, data search and explorating, and related BI and data visualization services.

Key Features

  • Report sharing and collaboration (61)
    90%
    9.0
  • Customizable dashboards (61)
    81%
    8.1
  • Formatting capabilities (63)
    75%
    7.5
Looker

Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.

Key Features

  • Customizable dashboards (62)
    83%
    8.3
  • Drill-down analysis (63)
    79%
    7.9
  • Report sharing and collaboration (64)
    78%
    7.8
SAP BusinessObjects Business Intelligence (BI) Platform

The SAP® BusinessObjects™ Business Intelligence Platform provides users with ad hoc queries, reporting, data visualizations, and analysis tools. Its integrated, unified infrastructure aims to offer scalability from one-to-many tools and interfaces on-premise, in the cloud, or as…

Key Features

  • Customizable dashboards (43)
    87%
    8.7
  • Report Formatting Templates (43)
    83%
    8.3
  • Multi-User Support (named login) (43)
    81%
    8.1
Google Charts

Google Charts provides a way to visualize data on your website - for free. From simple line charts to complex hierarchical tree maps, the chart gallery provides a large number of ready-to-use chart types. The most common way to use Google Charts is with simple JavaScript that you…

Key Features

  • Pre-built visualization formats (heatmaps, scatter plots etc.) (51)
    85%
    8.5
  • Publish to Web (51)
    84%
    8.4
  • Formatting capabilities (53)
    81%
    8.1
Sisense

Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.

Key Features

  • Customizable dashboards (46)
    90%
    9.0
  • Formatting capabilities (46)
    89%
    8.9
  • Drill-down analysis (46)
    80%
    8.0

Learn More About Business Intelligence (BI) Tools

What is Business Intelligence (BI)?

Business Intelligence tools are designed to make sense of the huge quantities of data that organizations accumulate over time. BI tools analyze this information and present it as actionable information that can guide decision making.

Business Intelligence software (BI) makes up a large heterogeneous category of software. Not all tools in the category can be meaningfully compared to each other. There are several types of BI tools of which the most substantive are Full-Stack Business Intelligence Tools and Data Visualization Tools.

Business Intelligence Tools Features & Capabilities

  • BI Platform Type
  • Supported Data Sources
  • Standard Reporting
  • Ad-Hoc Reporting
  • Report Output and Scheduling
  • Data Discovery and Visualization
  • Access Control and Security
  • Mobile Capabilities
  • APIs / Embedding

Full-Stack Business Intelligence Tools

Full-stack or traditional products are enterprise-level BI tools designed to solve the specific problem of enterprise data silos. Much crucial business data is stored in a range of different data stores, many attached to business applications like ERP. Full-stack BI tools consolidate all data in a data warehouse which is a relational database designed for data mining instead of transactional processing.

Slices of data from the warehouse—usually summary data for a single department like sales or finance—are stored in a “data mart” for quick access. All of this structured data is normalized by using an ETL process (Extract, Transform and Load) whereby transactional data is combined into a single pool of data and then “transformed” into a more appropriate format for querying and analysis before being written in the data warehouse database.

The Full-Stack Business Intelligence TrustMap shows only those products that belong in this sub-category.

Data Discovery and Visualization Business Intelligence

Data Visualization products have a different purpose. These BI tools are primarily designed to help data analysts discover patterns in large quantities of data and to build compelling visual representations which allow these patterns to be easily understood.

These business intelligence tools often use a technology called in-memory analytics to query data residing on a computer’s RAM rather than on a physical disk. This means that the data does not have to be stored anywhere for subsequent analysis.

Data visualization products often have lower cost of implementation and require less support. This can make them good business intelligence tools for small companies that don’t need a full-stack business intelligence solution.

The Data Visualization TrustMap shows only those tools that belong in this sub-category.

Business Intelligence and Reporting

Many BI tools also enable some forms of reporting. Modern BI’s ability to intake many different forms of data and present them in increasingly high and professional quality, some organizations are able to use their BI tool both to surface specific insights and generate regular reports. The level of automation found in BI reporting will vary highly from product to product. For general reporting needs, the ability to set-and-forget data pipelines into a BI tool and the normalization of functions like dynamic dashboards make some leading BI tools competitive automated reporting tools as well. However, specialized reporting cases that use more niche data structures may be less automatable in traditional BI tools.

Business Intelligence Software Comparison

When considering different business intelligence tools, consider the following aspects of each product offering.

  1. Ease of Use: Some BI tools offer high complexity and customization, but can be difficult for non-technical users. You should consider the technical ability of the staff that will be using the BI tools as well as if you need more complex features.
  2. Compatibility: Many BI tools are not complete, end-to-end solutions. For some organizations, purchasing BI software from multiple vendors may be necessary. If your business needs BI features that aren’t all covered in a single product, be sure to ask venders about integrations and compatibility with other software.
  3. Scalability: Some BI software doesn’t scale up very well as data needs increase. Consider the breadth of data generated by your organization and decide if that amount will stay the same or increase. If your data needs will increase, be sure to choose a BI solution that can handle your expected growth.

Start a Business Intelligence Software Comparison

Pricing Information

Business Intelligence software is generally quite expensive. However, it’s worth remembering that it is often money very well-spent in terms of significantly improved decision-making.

One of the impediments to understanding pricing is that vendors base their pricing on a broad range of different variables from number of users to number of CPU cores.

However, as a very rough guide, advanced report authoring can cost $2,000 to $2,500 per seat, while interactive report viewing can be about half that amount. Static report viewing can be as little as $50 per seat.

More Resources

Business Intelligence (BI) Tools Best Of Awards

The following Business Intelligence (BI) Tools offer award-winning customer relationships, feature sets, and value for price. Learn more about our Best Of Awards methodology here.

Best Business Intelligence (BI) Tools

Related Categories

Frequently Asked Questions

What problem does business intelligence solve?

Business intelligence tools help to make sense of the enormous quantities of data business have regarding customers, suppliers, and business partners, and help uncover the insights within that data that are vital to winning in the marketplace. Business intelligence is an umbrella term for various methods of collecting and analyzing this data to help organizations make data-driven decisions.

What are data discovery and visualization products?

Data discovery and visualization products are primarily designed to help data analysts and business users discover patterns and outliers in large quantities of data, and to build compelling visual representations which allow these trends and patterns to be easily understood. Commonly available visualizations include charts, graphs, and maps.

What is embedded business analytics?

Embedded analytics is the integration of BI capabilities directly into a business application or portal. The idea is to provide analytics that are contextual. In other words, analytics tools are available directly within whatever business application is being used at a given moment, whether it be Salesforce, an ERP system, or a marketing automation tool.

What is augmented analytics?

Augmented analytics is a term used to denote the use of machine learning and natural language processing to automate insights into datasets generated by analytics and BI tools. Today, many well-known BI platforms have built-in capabilities to automate data preparation and detect some correlations and anomalies in large data sets. The ultimate goal is for this technology to be capable of analysis and even insight generation and action plan generation.

What is the difference between business intelligence and data science?

Both business intelligence and more recent technologies like data science are predicated on gaining business insight based on data analysis. The primary function of BI tools is to explore past trends in a business’s historical data and compare data across time. Data science tools, on the other hand, use algorithms to understand and predict a business’s future performance. Data scientists build data models to try to answer questions or discover predictive patterns in huge volumes of data.