Blackbaud FIMS Review
February 12, 2020

Blackbaud FIMS Review

JoAnn Tiefau | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud FIMS (formerly MicroEdge)

We use Blackbaud FIMS across the whole organization, minus the President.

Pros

  • Ease of data entry
  • Good reporting tools

Cons

  • Creating ad hoc reports
  • Editing ad hoc reports
  • Good reporting (by program area, geographic area, payments, and backgrounds) for close to 250 grants per year
  • Due to familiarity of program (MicroEdge), not too difficult to convert to new program of Blackbaud Grantmaking
I typically receive a response to an inquiry within an hour or two, if not sooner. Most tech support people are knowledgeable about our problems, and if not, they will escalate to the proper person.

Do you think FIMS delivers good value for the price?

Yes

Are you happy with FIMS's feature set?

Yes

Did FIMS live up to sales and marketing promises?

Yes

Did implementation of FIMS go as expected?

Yes

Would you buy FIMS again?

Yes

Blackbaud FIMS is well suited for ease of data entry for new requests and immediate access to Guidestar/Candid. We have grants dating back to the 1940s. Blackbaud discontinued historical grants entry. They also discontinued immediate declinations which we used monthly to process over 300 declinations per year.

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