Looking Forward to Collaborate Ultra
Updated February 05, 2016

Looking Forward to Collaborate Ultra

T. Alex Manly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackboard Collaborate

Currently, we enable the Blackboard Collaborate tool in courses only upon request due to the complexity of its interface. However, with the upcoming implementation of the new UI, we are going to be opening up the tool to all courses system wide. The new UI is so much easier to understand and use, and I am confident that the adoption rate is going to drastically increase.
Currently, some instructors use it for virtual office hours, some use it for lecture capture and still others use it for remote lecturing back to their class when they are off campus. Some of our organizations use it for web conferencing as well. With the greater availability of the tool next semester, I figure the use cases will at least be the same but more likely new ideas for using it will come about.
  • The new UI is so much more simpler to use.
  • Every month more features from the classic UI are being implemented.
  • In my experience, the only bad aspect that I can bring up is that the video does not keep up with the audio and you will sometimes see that they are out of sync.
  • I have also read that some people are experiencing degraded audio in their recordings. During the session the audio is fine but in the recordings it is not good.
  • Adoption rates have been low so ROI isn't what it could be. However, in our case, this is due to a lack of training about and on the product.
Blackboard Collaborate came bundled with our LMS.
With it's integration into the Learn LMS, setting up virtual office hours are a snap.

Blackboard Collaborate Feature Ratings

Using Blackboard Collaborate

I'd give it a perfect score but they developers are still working on bring ALL of the functionality of the original experience to the Ultra experience.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • The new Ultra experience makes the whole process very simplistic.
  • The new browser based WebRTC technology in the Ultra experience makes joining a session so easy without the need for any downloads.
  • Navigating the session controls couldn't be easier.
  • When chat is busy in a session, it would be nice to increase the width of the chat window for easier readability.