Best product on the market as of this review!
November 13, 2018

Best product on the market as of this review!

Andrew Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Boardingware

Boardingware is currently only being used internally within the Residential Life department to address the travel scheduling and accountability for our students. It helps ease the minds of our parents, as well as lighten the load of our dorm staff while teaching responsibility to our students as they grow into young adults..
  • Boardingware does an exceptional job of listening to its constituents, both administrators and parents alike, and adding or adjusting things accordingly to meet the needs of those that use their product.
  • Boardingware does an incredible job of having a simplified student and parent user experience with apps specific to those users. The full program is incredibly powerful, and can be confusing for those not trained in its use, so to have these separate and specified apps do a wonderful job of creating a positive experience for the end users.
  • Boardingware is great at being a reliable application with features that allow for consistency and accountability on all ends. It is quickly becoming our primary platform for all record keeping in the residential life program.
  • Boardingware does depend on quite a bit of buy-in from the student end to be used to its fullest, and as with any product aimed about both adults and teenagers, that can take multiple academic years to cultivate regular use.
  • Boardingware is a "power user" program on the staff end, which means it is an incredibly powerful tool that has a lot of options. This depth can also make some of the menus or information a little bit difficult to find or understand. The need for training is a strong one, and retraining is often necessary even for veteran users.
  • The price is of course always a factor, but when considering the ease of mind for parents and staff, as well as a consistent understanding of where students are, the return is exceptional for this investment.
This is hands down the best application on the market in terms of making sure parents and staff understand where students are at any given time during the day. It also has done a great job of expanding into buy-in areas for students such as having event sign-ups inside the application. Having parent accounts also does a great job of keeping lines of communication open between the parents, school, and students.