Brainshark - Enabling businesses of all sizes to more effectively create and mange their important and actionable content
Mike Buege | TrustRadius Reviewer
Updated August 19, 2015

Brainshark - Enabling businesses of all sizes to more effectively create and mange their important and actionable content

Score 9 out of 10
Vetted Review
Review Source

Software Version

Brainshark enterprise license user - also use SlideShark

Modules Used

  • Content Creation - Rapid Learning - Sales Accelerator

Overall Satisfaction with Brainshark

We have an in depth understanding of the technology and work with leading retailers, wholesalers and packaged goods organizations to implement and more effectively utilize Brainshark.
We typically address changing how a client creates and sends important and actionable content throughout their organization as well as to their customers.
  • Easy to use and create content - we can get a basic PPT user up and running in less than an hour.
  • Excellent tool to create a product library quickly and effectively so it can accessed by your employees through their easy to set up searchable content portal.
  • If you are a SFDC user Brainshark is an excellent tool to create and manage sales, marketing and training content... and Brainshark easily connects to your SFDC platform
  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
  • Since we implement how Brainshark is used we have found several areas where it has a significant impact...the first is the ability for any three step distributor to build a supplier / manufacturer content library that can be utilized by their B2B sales group
  • Brainshark's survey and question tools are an excellent way to solicit feedback from both internal and external audiences...
  • Brainshark is a cost effective way for retailers and wholesalers to manage store and field level operations...
We run into competitors of Brainshark on a regular basis, Slideshare, ClearSide, QVidian, Captivate, Articulate and others but when someone is willing to look at the easy of use but even more importantly that Brainshark is a viable and cost effective end to end content creation and management solution... they understand the power and value of Brainshark...
My favorite statement is "People just don't know what they don't know"

The biggest hurdle a company faces is understanding the various ways that they can utilize Brainshark and then making sure they implement those use cases on an ongoing basis... the best scenario is when someone comes into the organization that has experience using Brainshark and they can quickly assess where and how Brainshark can add value to the organization.

Using Brainshark

Brainshark is rapidly building a force of content creation managers and advocates that can demonstrate a real value to just about any business organization... old habits die hard but they are starting to change as more people understand that there is a viable end to end solutoin to create and manage their important and actionable sales and marketing content...

Brainshark Implementation

Their ongoing support after implementation is excellent and easy to access...

Brainshark Training

Easy to view...and access...like the attachments feature...content is always current.
Quantity and quality of content is excellent...

Brainshark Support

I always get an immediate response and detailed instructions to help address my questions.

Using Brainshark

Brainshark Reliability