Overall Satisfaction with Brainshark
Our Client Services team uses Brainshark presentations to author and host videos that we use for client-facing resources distributed in our Product Help destination, email communications, and other sites. We create the following types of videos for client consumption: How To, Getting Started Guided Tour Videos, and Feature Release Videos. What is so valuable about Brainshark and essential to our success in creating and distributing information to our clients is:
- Ease of Use - Creating and updating a video is a cinch; the simple tool set and creation from PPT fits our needs exactly.
- Hosting - By leveraging Brainshark to not only author but host the video it's a one-step process from authoring to distribution.
- Reporting - We can see how often our videos are watched, how much of the video is watched, and more making it easy to determine the efficacy and popularity of the content.
- Easy to update content to stay current
- Easy to distribute the content in multiple ways
- Easy to create the content when time is limited