Brokermint - It works, can't complain
March 12, 2020

Brokermint - It works, can't complain

Isaac Sprague | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brokermint

Brokermint is used by our broker, transaction coordinator, and agents. It helps us not have to keep paper records of all of our signed documents. We simply download the signed documents from our signing program then upload them to Brokermint. Slight learning curve but far better than doing paper only. Our admin can make a to-do list that helps us not miss anything. Our transaction coordinator can simply flag an upload if there is an issue instead of calling or emailing us. They can also comment on the flag.

Pros

  • Organizes transaction documents
  • Helps manage pipeline of clients and cash flow
  • Allows us to split a huge document that contains smaller documents and sort them accordingly

Cons

  • Its signing software is not as good as Instanet.
  • It is a little slow at times, but not annoyingly so.
  • Sometimes setting commission for yourself can be confusing.
  • Helps us better organize as agents
  • Helps with audits
  • Helps with check listing everything
  • Sometimes hard to know what to do; slight learning curve
I have never used their support. It has never been necessary to reach out.

Do you think Brokermint delivers good value for the price?

Not sure

Are you happy with Brokermint's feature set?

Yes

Did Brokermint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Brokermint go as expected?

I wasn't involved with the implementation phase

Would you buy Brokermint again?

Yes

Anytime you are managing documents to be verified by your transaction coordinator Brokermint is well suited. That is its main purpose. Trying to get documents signed is not its strong suit. We plan to keep using it because it gets the job done.

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