Still the best choice, but needs to continue to improve
November 29, 2018
Still the best choice, but needs to continue to improve
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with CampusNexus Student
[It's] Used across the organization, manages the entire life-cycle of the student from lead to graduation. We Use CRM, admissions, registrar, financial aid, student accounting, academics.
- Totally a Cloud Solution
- Key partnership with Microsoft
- Clear road map
- Invests in R&D
- Support and resolution of issues can be slow, even major issues that interrupt business operations
- Developers need higher quality control in their processes to mitigate bugs and defects
- Solution architects need higher level of ownership in aligning configurations with business processes
- Financial aid needs greater automation without requiring the purchase of the specific financial aid automation module
- Enhanced integrity of data
- Allowed paring away of costly 3rd party integrations
- Instability of the native application built on forms builde/share point has hurt student satisfaction at times
- Student portal is not student friendly and does not serve a modern student well
- Active directory integration is buggy and has caused frustrations with staff and students
Better road map, better vision, more aggressive company