Overall Satisfaction with Carbonite EVault
We currently use Carbonite Evault as our backup and disaster recovery system. It is being used as an organization-wide system. It addresses the need to have quick restores for those files that no one knows how they disappeared, while also addressing the need to have your data stored elsewhere in the event of an emergency.
- Carbonite Evault allows for easy management of backups. Once the system is integrated there is minimal hands on time. The system is smart enough to email you if there is an issue to give you the opportunity to fix it before it becomes a larger issue.
- Carbonite Evault does restores very well also. Our favorite restores are the BMR (Bare Metal Restores). This type of back up allows you to restore the entire server configuration to a brand new box.
- Carbonite Evault does a good job of allowing you to schedule backups when it is convenient to you with little impact on your bandwith.
- There is room for improvement on the notification of policy changes or the inability to support older hardware. We were left with several mission critical servers that no [longer] backed up without notice. The issue was resolved once we contacted support.
- Another got you is the fact that if you need to do a granular restore for SQL or Exchange you need a special license and a special software installed on the server.
- I would love to see Carbonite Evault provide a user conference with training. That way the newer users could come up to speed and the current users can become more comfortable modifying or resolving issues on their own.
- While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.