Item: ChatGPT
Rating: 10
Author: Verified User

Overall Satisfaction with ChatGPT

Use Cases and Deployment Scope

We use it in so many ways. To make messages and claims more effective and powerful; to help write and improve emails; to summarise and review documents; to come up with ideas; to help write slides and documents; to provide a more in depth analysis than a standard Google search; etc

Pros and Cons

Pros

Summarising and analysing documents
Crafting language e.g. claims, messages, emails, documents
Coming up with ideas
Helping with literature reviews

Cons

Sometimes it can just tell you something that looks good even if the content is incorrect. In particular, sourcing articles and scientific papers - often they can look right but when you search them separately, they don't actually exist
Uploading lots of large documents with pictures - it can run out of credits and therefore be limited in analysing all content at once

Return on Investment

More efficient, which means we can complete more projects
Better output e.g. stronger language and claims

Usability

Very intuitive to use

One downside is that it can be hard to fact check the validity of responses sometimes i.e. it won't just tell you "I don't know", it will just say something that looks right but isn't

Alternatives Considered

Google Gemini

Very similar

Key Insights

Do you think ChatGPT delivers good value for the price?

Yes

Are you happy with ChatGPT's feature set?

Yes

Did ChatGPT live up to sales and marketing promises?

Yes

Did implementation of ChatGPT go as expected?

Yes

Would you buy ChatGPT again?

Yes

Other Software Used

Google Gemini

Likelihood to Recommend

Well suited to helping solve problems, being like a research partner to you. Summarising large documents or making sense of things that would take you a long time. Or writing things for you based on a brief you give it

Comments

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