Customer Support Team Outstanding!
June 17, 2022

Customer Support Team Outstanding!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cin7 Orderhive

Thank you to both Kunal and Sujan from the OrderHive Support Team for invaluable support as I learn how our systems integrate and communicate with one another, and for helping solve issues through escalations or explanations.
  • Raise Tickets
  • Assist with timely customer support
  • Explain integration
  • Solve Problems
  • Price Structure
  • Customer Support Team
  • Visibility into Order Management
  • Good Inventory Tracking Models
  • Purchase Order tracking for accountability

Do you think Cin7 Orderhive delivers good value for the price?

Yes

Are you happy with Cin7 Orderhive's feature set?

Yes

Did Cin7 Orderhive live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cin7 Orderhive go as expected?

I wasn't involved with the implementation phase

Would you buy Cin7 Orderhive again?

Yes

Having support chat that is able to assist for questions small or large has been invaluable as a new employee transitioning into a new role at a new company. Thank you to the customer support team for their assistance in this transition and for keeping the business healthy and moving forward.