Cisco CloudLock - Great DLP without the need for an entire team to support it.
Updated November 20, 2024
Cisco CloudLock - Great DLP without the need for an entire team to support it.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco CloudLock
We use Cisco CloudLock primarily to protect sensitive data from exposure in our Google Drive. Google has been able to go a long way toward replacing other forms of file sharing in our organization, but we still don't want some types of sensitive data there. With a very low false-positive rate (and certainly with no fancy regex configuration required), we can detect social security numbers and credit cards in our Google drive. Automatically notify the user, give them time to take action, and transfer the files out of their account to a secure location if they do not respond. This self-service workflow that Cisco CloudLock enables is why it can scale to such a large organization as ours. Our G Suite user count is relatively massive, but this product works well with minimal IT support. We sometimes need to flag false positives as such (usually in training documents designed to look like the data we're restricting). Cisco CloudLock also has other great features that help us manage our G Suite environment.
Pros
- Self-service workflows
- DLP detection with low false positives
- Good interface for managing incidents
- Locate and take action on any files within our G Suite implementation
Cons
- The security event notifications don't come as quickly as I would like
- Audit compliance around sensitive data
- Protecting against accidental exposure
- Help IT Operations triage of other Google Drive related issues
Do you think Cisco CloudLock delivers good value for the price?
Yes
Are you happy with Cisco CloudLock's feature set?
Yes
Did Cisco CloudLock live up to sales and marketing promises?
Yes
Did implementation of Cisco CloudLock go as expected?
Yes
Would you buy Cisco CloudLock again?
Yes
Cisco Security
In order to deliver on our promise of education we need to make sure the be resilient in the face of ever growing cyber threats. We need to ensure our services remain available and secure and that users can trust that their data will remain confidential in our care. Security is critical to our mission.
We were looking for a system that could provide seamless data loss prevention in our Google Workspace environment. Cloudlock offered workflows that would allow users to remediate issues themselves with minimal overhead for administrative users. They were able to handle our rather large environment and provided other capabilities specific to our Google Workspace.
In addition to DLP there were other tools for Google Workspace including the management of oauth apps.
Cloudlock was chosen because it was easy for us to implement and manage from an administrative perspective. I provided a very low false positive rate and users were able to understand how they could respond to a detection whether it was a false positive our legitimate finding, most of which did not require administrative intervenion.
Cisco CloudLock Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Poor followup |
We did not. Cloudlock has mostly been set and forget.
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