Cisco Secure Connect Client
Updated March 13, 2025

Cisco Secure Connect Client

Florian Alex | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Secure Connect

The main goal is to establis the Secured VPN tunnel towards the company.

Pros

  • Nominal and backup tunnels
  • inside and outside tunnel
  • multiple profils

Cons

  • In my opinion Cisco Secure Connect is well featured.
  • Centralized management
  • Efficient
  • licensing model not too expensive
Windows and macos usage. Internal and external tunnels are good. The software is easy enough to be understand by all our company staff.
it's more straighforward. There is a clear support team. The functionnality are 95% the same, but the GUI is more for developper than overall users.

Do you think Cisco Secure Connect delivers good value for the price?

Yes

Are you happy with Cisco Secure Connect's feature set?

Yes

Did Cisco Secure Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Secure Connect go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Secure Connect again?

Yes

The very good point is that the client is available for Windows And MacOS. Due to the increase of MacOs computer this is a real important point.
I've move from a Windows computer to a MacOS computer and in one click all my Connections profiles were provisionned and that's good for the customer journey.

Using Cisco Secure Connect

80000 - In concerns everyone with a lapto provided by the company.
This is a high number of tunnels that can be setup everyday when people on working outside or from home.
A special profile is also created for internal developer to have access to there ressources.
A huge work was done last year to integrate our PKI certificate to avoid the usage of login and password.
10 - Supporting Cisco Secure Connect has several feature :
- one for the developpement of the new feature
- support of the backend infrastucure
- support of the Client on the laptop (with the 3 mains OS).
- support of the internal support has a level two and 3 escalation expert.
  • Every people connected to the company
  • Developper specific needs
  • PKI usage
  • Automatic connection
  • n/A
  • Replacing all technical VPN with this one.
The product is mature.
The product support well all 3 main OS (Windows, Linux, MacOS).
Cisco Support is great
Cisco backends are powerfull appliance
Cisco secure profile are a great feature and because they are controlled centraly, there is less way to bypass the VPN.
Cisco SEcure connect is really easy-to-use for non computer expert.

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