Cisco ThousandEyes review
June 03, 2024
Cisco ThousandEyes review

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco ThousandEyes
Used to monitor our network. We have it integrated with Webex to alerts which cover our network and collaboration endpoints. Using the agent to monitor remoted users connections is extremely helpful to determine if any issues are due to the remote workers home internet or network. We also use the Cisco ThousandEyes agent to monitor workstations or servers to troubleshoot any issues that occur. It's a great tool for network monitoring and helps us find the causes of any network issues a lot faster than traditional troubleshooting. It's also a great tool for monitoring from data center to data center and ISP connections. If you are wanting a tool that covers monitoring for your entire network then this is a great tool. It's also good for monitoring Cisco's entire sweet of collaboration tools, including Webex. There are many easy to read and use dashboards and to setup the agent and monitoring is pretty straightforward. We use Cisco ThousandEyes daily to monitor. We continue to find new monitoring uses reasons and so far are really happy with what this tool brings to our organization. In a lot of cases it allows us to be more proactive than reactive. Allowing our network team to remedy issues before end users even notice them.
Pros
- Netowrk monitoring
- Collaberation monitoring
- Remote working monitoring
Cons
- More user friendly dashboards
- Provide more information on what some alerts mean
- Slimline the main dashboard
- Saves a lot of troubleshooting time for technicians which allow them to work on important projects
- Allows network team to remedy issues before it impacts business
- Helps the network team keep users connected to the network and working
Do you think Cisco ThousandEyes delivers good value for the price?
Yes
Are you happy with Cisco ThousandEyes's feature set?
Yes
Did Cisco ThousandEyes live up to sales and marketing promises?
Yes
Did implementation of Cisco ThousandEyes go as expected?
Yes
Would you buy Cisco ThousandEyes again?
Yes

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