Cisco ThousandEyes review
June 03, 2024

Cisco ThousandEyes review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco ThousandEyes

Used to monitor our network. We have it integrated with Webex to alerts which cover our network and collaboration endpoints. Using the agent to monitor remoted users connections is extremely helpful to determine if any issues are due to the remote workers home internet or network. We also use the Cisco ThousandEyes agent to monitor workstations or servers to troubleshoot any issues that occur. It's a great tool for network monitoring and helps us find the causes of any network issues a lot faster than traditional troubleshooting. It's also a great tool for monitoring from data center to data center and ISP connections. If you are wanting a tool that covers monitoring for your entire network then this is a great tool. It's also good for monitoring Cisco's entire sweet of collaboration tools, including Webex. There are many easy to read and use dashboards and to setup the agent and monitoring is pretty straightforward. We use Cisco ThousandEyes daily to monitor. We continue to find new monitoring uses reasons and so far are really happy with what this tool brings to our organization. In a lot of cases it allows us to be more proactive than reactive. Allowing our network team to remedy issues before end users even notice them.

Pros

  • Netowrk monitoring
  • Collaberation monitoring
  • Remote working monitoring

Cons

  • More user friendly dashboards
  • Provide more information on what some alerts mean
  • Slimline the main dashboard
  • Saves a lot of troubleshooting time for technicians which allow them to work on important projects
  • Allows network team to remedy issues before it impacts business
  • Helps the network team keep users connected to the network and working

Do you think Cisco ThousandEyes delivers good value for the price?

Yes

Are you happy with Cisco ThousandEyes's feature set?

Yes

Did Cisco ThousandEyes live up to sales and marketing promises?

Yes

Did implementation of Cisco ThousandEyes go as expected?

Yes

Would you buy Cisco ThousandEyes again?

Yes

It's a great tool for monitoring remote workers' connections. Great for monitoring the overall network. Routers, switches, collaboration, Cisco video endpoints, Great alerting tool that is built into Webex so that you receive alerts as things in your network happen. Great for monitoring connection to servers when you believe there could be latency or other issues.

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