Item: Cisco ThousandEyes
Rating: 10
Author: Verified User

Overall Satisfaction with Cisco ThousandEyes

Use Cases and Deployment Scope

End user network issues have never been able to get clear information on what is happening with end user devices and what is happening with their devices. With Cisco ThousandEyes it enables us to see what is happening at every step of the way and be able to tell the user what they are experiencing.

Pros and Cons

Pros

End users personal wireless suitability
End users experience
Network strength

Cons

Probably some built in tests rather than having to configure everything your self.
Dashboard could be a bit more intuitive

Return on Investment

Issues are resolved quicker

Key Insights

Do you think Cisco ThousandEyes delivers good value for the price?

Yes

Are you happy with Cisco ThousandEyes's feature set?

Yes

Did Cisco ThousandEyes live up to sales and marketing promises?

Yes

Did implementation of Cisco ThousandEyes go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco ThousandEyes again?

Yes

Other Software Used

Cisco Secure Firewall, Cisco AnyConnect

Likelihood to Recommend

Cisco ThousandEyes Enables the network engineer to get the visibility of the issue straight away rather than having to deal with unreliable information. This Cisco ThousandEyes product enables the engineer to also produce their own tests whether internal or external. See every hop whether that is the users own broadband or across a VPN. It allows to see everything else that is on the home users wireless which they normally say isn't on there.

Life is easier with Cisco ThousandEyes