Centralized & Resourceful
Anonymous | TrustRadius Reviewer
March 23, 2019

Centralized & Resourceful

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Classy

Classy is such a helpful tool for our nonprofit because the makes fundraising centralized. You can set up events, peer to peer fundraisers, crowd funding, etc. We are still figuring out how to best use these different tools for our nonprofit, but Classy has a ton of resources to help with that too. I think the resources Classy offers is one of the things I like most about them. If I ever have a question, I just go there and there is usually a resource available.
  • Classy's support is top notch. Whenever I have a problem or question I can reach out, and know that they will respond promptly.
  • Because our events can just be in one place it makes it much simpler when we need to look at registration.
  • Classy provides invaluable resources such as marketing timelines, etc.
  • The fees associated with credit card charges are not consistent so using "Classy Mode" to cover the cost of this is confusing to us and our donors.
  • Recently they have changed their support structure, and it is harder to get in contact with the person you need. Not impossible, and support on the website is always available, but it is harder.
  • Offering more webinars for small nonprofits or for nonprofits that traditional fundraising has not worked for.
  • It has allowed us to focus on things other than fundraising.
  • It has increased our productivity in fundraising by diversifying how we fundraise.
  • Classy has allowed us to reach more people.
I have not used or evaluated any other products like Classy. This was the system our nonprofit was using when I was hired. We have found no reason to look to other platforms as Classy has been invaluable to us. We really value Classy, and we are not looking to switch any time soon.
Classy is great for our small non-profit because it is like another team member that is committed to fundraising. Without it, fundraising would be someone's whole job instead of getting to focus on something else. Classy has made it possible for fundraising to be part of my job without it taking every hour away from other tasks.