Classy Is A Great Product and Community
March 19, 2019

Classy Is A Great Product and Community

Mark Hackett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Classy

We use Classy across our whole organization. Roughly 95% of all giving to our mission and work occurs through our Classy campaigns and donations pages. We've created campaigns for each of our programs so that donors and fundraisers can focus on supporting what they care about the most. This has not only helped us grow revenue and programming, but also share more specific stories about Sudan and our work there.
  • Beautiful front-end experience
  • Great customer service
  • Frequently asks users to provide feedback
  • Back end reporting needs some work. Transaction info does not always match supporter profiles.
  • Need the ability to turn off fundraising pages for certain types of tickets for registration + fundraising events
  • Would be great if Classy had a physical card reader to go along with the platform for offline events
  • Over the past 2 years our organization, events, and programming has grown roughly 135%. Using Classy daily helped us to achieve that.
  • The platform has helped us identify ongoing or sporadic supporters that we can engage further with to turn into top supporters.
Classy is a really great for events and providing supporters more ways to get involved. If you run a nonprofit that relies heavily on visual storytelling as well (i.e. films and videos), being able to easily place those on fundraising pages and campaigns is really fantastic.

I can't really think of a scenario were Classy would not be appropriate to use. There is quite a bit of variety and customization built into the platform, so we've been able to always tweak it to our needs.