The Best Fundraising Platform Out There
Brent Earwicker | TrustRadius Reviewer
February 21, 2019

The Best Fundraising Platform Out There

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Classy

Classy is our all-in-one fundraising platform, our online payment processor, and acts as CRM for our financial support team. It puts everything we need for receiving donations into one central location.

Classy won me over with their abundance of helpful content, followed by their friendly sales staff. Once I committed to switching to this all-in-one fundraising platform, I've enjoyed the user-friendly interface, and the quick, knowledgeable support Classy offers to its users.
  • Classy offers excellent educational value throughout their company--they consistently provide valuable content to enhance our fundraising strategies.
  • Classy has great design. Their page creators are easy to use and we are able to use our own branding in a way that is truly classy.
  • Classy's customer service is excellent. They have helped me troubleshoot a number of issues and have assured me of product updates to come.
  • I could use better searching and integration of offline donations added manually to the site.
  • More integration to social media would be amazing - more than just sharing is needed.
  • The cost is prohibitive for smaller organizations, particularly the percentage on top of Classy's ongoing fees and credit card processing fees.
  • We have just begun using Classy and have finished the transition from our former payment processor. There was some dropoff in the change, but income has been steady since. We will see the ROI in months to come.
I used Giving Fuel for a number of years, and while their prices are more competitive, they also don't provide the level of engagement and customer service coupled with great design and ease of use. Giving Fuel worked fine, but Classy has captured my attention and got my business.
Classy seems best for a growing organization that is actively seeking to increase its revenue through online fundraising campaigns. If most of your donations come offline and you just need online management of donations, the cost would not be justified.