The right fit!
November 16, 2021

The right fit!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Classy

We use Classy to track all donations to our nonprofit organization. We also use it for fundraising campaigns and have used it for ticket events in the past. We collect all donor data through Classy, which then integrates with our Salesforce CRM system. Classy is our centralized place to house and analyze donor data.
  • Tips and tutorials pages
  • Easy to navigate and comprehend functions
  • Supporting nonprofits
  • Campaign page editing
  • Donor profiles
  • Customer service through email
  • Diverse campaign creation
  • Website integration
  • Salesforce integration
  • Efficient systems
  • ROI
  • Ease of training employees

Do you think Classy delivers good value for the price?

Yes

Are you happy with Classy's feature set?

Yes

Did Classy live up to sales and marketing promises?

Yes

Did implementation of Classy go as expected?

I wasn't involved with the implementation phase

Would you buy Classy again?

Yes

Tracking donor data is great, but using it for donor engagement does not seem as appropriate. Especially because it cannot track larger nonprofit gifts, such as grants, so there will always be a gap in nonprofit donation tracking if Classy only collects individual donations from single time donors.