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Classy keeps it...well, Classy!
November 23, 2021

Classy keeps it...well, Classy!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Classy

We utilize Classy for our peer-to-peer general donation page, our annual giving campaign, as well as a specialized campaign for a specific partnership. We like the fact that we can customize donation pages towards specific campaigns because of the fact that - as a non-profit - we have to keep track of who is donating to us, which programs are receiving the donations, what the donation goals are, and we also want a user-friendly experience for our supporters.
  • Customer service.
  • User-friendly platform.
  • Multiple Payment Processors.
  • Easy to access tutorials.
  • Adding Venmo and Cash App as payment processors.
  • Decreasing the amount of service fees taken from donations.
  • Possibly adding a field for donators to state they are a "first-time" giver or "recurring" giver - for CRM purposes.
  • Aesthetically pleasing campaign template.
  • User-friendly platform.
  • High tech and high-touch customer service.
  • Increased donations.
  • Better donor relations
  • Allows our Development Team to create a strategic giving campaign.
N/A

Do you think Classy delivers good value for the price?

Yes

Are you happy with Classy's feature set?

Yes

Did Classy live up to sales and marketing promises?

Yes

Did implementation of Classy go as expected?

Yes

Would you buy Classy again?

Yes

Microsoft 365 (formerly Office 365), dotConnect for Salesforce Marketing Cloud, Google Workspace (formerly G Suite)
Classy has been a solid platform that our organization has used for several years. We use it for our annual giving campaigns, our general capital campaign, as well as Program-specific campaigns. We can customize the campaign pages to fit the narrative of specific programs within our organization. I cannot think of other scenarios where it is less appropriate other than possible organizations who would want to avoid the service fees - but those fees are minute compared to the value Classy adds to our organization.