Overall Satisfaction with Classy
We are currently using Classy across the entire organization for peer-to-peer fundraising, ticketed events, and recurring and one-time donations. A majority of the donations we receive annually are processed through our Classy campaigns. Before using Classy, we were on multiple platforms for different services. Now, the majority of our fundraising and reporting operations are on a single platform.
- Donation Experience
- Customer Service
- Creating hardware (such as card readers) that connect to Classy accounts
- Positive: high recurring donor retention rate
- Positive: allows us to highlight our visual storytelling in a compelling way
Do you think Classy delivers good value for the price?
Are you happy with Classy's feature set?
Did Classy live up to sales and marketing promises?
Did implementation of Classy go as expected?
Would you buy Classy again?
Classy is perfect for small-medium organizations that want a simple user experience with a lot of power built-in. Using Classy puts hours of time back into our staff's schedules each week by keeping most of the information we need in a single, easily-accessible place. I imagine that Classy's reporting maybe a little less useful for larger organizations that need a super robust reporting apparatus, but there's a SalesForce integration that solves that potential challenge.