Cleo Integration Cloud Usefullness
February 06, 2025

Cleo Integration Cloud Usefullness

Berlinda Yap | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cleo Integration Cloud

We use Cleo Integration Cloud as our communication/Connection method to get files from our customers. At thesame time as the transformation of those messages to our back end system and vice versa from our back end system to the customers. The professional team is great to work with and understand what we need and give suggestions. The Support team are responsive and is able to point you in the right direction whether to support manual or answer your question. They are also able to show you what is causing the error and how to fix it.

Pros

  • Setup of Connection
  • Cockpit gives a lot of information for us to trace or check on
  • Support is good

Cons

  • Ability to re-process outbound files in Cleo Integration Cloud instead of reloading the files from outside source
  • Our major customers used EDI - this help us to be in compliance and get more orders.
  • Help with the processing of orders automatically rather than manually entry - saving on manpower
Ease in understanding and setup.

Do you think Cleo Integration Cloud delivers good value for the price?

Yes

Are you happy with Cleo Integration Cloud's feature set?

Yes

Did Cleo Integration Cloud live up to sales and marketing promises?

Yes

Did implementation of Cleo Integration Cloud go as expected?

Yes

Would you buy Cleo Integration Cloud again?

Yes

We have moved to a new ERP system and with Cleo Integration Cloud - we are able to process the files we are getting from customers that we can upload to our ERP System and vice-versa.
We have information at our fingertips to check on.
Sometimes the issues are not really straight forward and need to dig deeper as the email notification is great but not have a lot of information unless you go to Cleo Integration Cloud to dig more deeper.

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