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Great account management, solid platform, eager to work with Cofense to improve user experience, feedback, and skill building pathways.
April 22, 2021

Great account management, solid platform, eager to work with Cofense to improve user experience, feedback, and skill building pathways.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense PhishMe

We use [Cofense] PhishMe to run global phishing simulation exercises across the organization. The simulations enable us to assess how well staff identify and report malicious emails. The platform also provides reporting and analytics, as well as a channel to engage staff with education and direct communication.
  • We have an outstanding account manager
  • The industry benchmarking and use of scenarios pulled from successful real world attacks helps to increase the validity of the phishing simulation programme.
  • Running simulations with the support of the team is straightforward.
  • UX
  • Reporting and analytics - develop user dashboards and profiles
  • Interactive training and development
  • Meets our basic requirements.
We are using [Cofense] PhishMe as we have several other Cofense products in our environment, so it's simpler to manage one vendor.
PhishMe would be great for smaller organizations with simpler system architecture and rules.

We're currently working with PhishMe to develop better user pathways and a smoother user experience, particularly in relation to automating user feedback and enhancing the education streams.