Cofense Triage Great product
January 25, 2022

Cofense Triage Great product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense Triage

[Has] a clear and easy way for [an] end-user to report potential phishing attempts with the phish me button. We can configure ourselves how much feedback and in which stage of the phishing triage the end-user receives feedback. The tool gives our security analyst the flexibility and capability to handle a high volume of phishing reports in a correct and visible way. In addition the view is perfect for junior analyst to make the right triage on the reported potential phishing e-mails while more senior analyst can turn repetitive work into rules & recipies for a faster and more efficient way of working.
  • Overview of all reported mails.
  • Customizable feedback towards reporter flexibility
  • Customizable Quick action menu
  • Integration with other tooling
  • Rules & recipies
  • Analyzing a mail is made easy due to the way the views are setup for the analyst
  • Analyzing attachments is a bit cumbersome
  • Increased the number of handled potential phishing e-mails
  • Improved end-user awareness and feedback possibilities.
Cofense triage is great and still works as expected in larger environments.
No we do not use the reputation score. Reputation score is interesting but also brings the risk of end-user behavior to receive higher scores or stop reporting at all.

Do you think Cofense Triage delivers good value for the price?


Are you happy with Cofense Triage's feature set?


Did Cofense Triage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cofense Triage go as expected?

I wasn't involved with the implementation phase

Would you buy Cofense Triage again?


Cofense triage is great in larger organizations were there are a lot of end-users , resulting in more reports and a large diversity in people's background.

Cofense Triage Feature Ratings

Integration with Other Security Systems
Attack Chain Visualization
Not Rated
Centralized Dashboard
Live Response for Rapid Remediation
Not Rated