Your Commvault solution awaits....
July 03, 2020

Your Commvault solution awaits....

Christopher Jon Olesch Jr. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Commvault Complete Backup & Recovery

We utilize Commvault as a service along with hardware that meets Commvault specifications.
Some of the business problems addressed are the ability to protect Hourly Transaction Log jobs, HANA, Oracle coverage, SAN Intellisnap operations.

Pros

  • The customer support team is bar none. I always have confidence that any issues that arise will be resolved.
  • Interface is very intuitive.
  • Excellent reporting (both canned & custom)
  • Logs are very detailed.
  • Workflows, API access allow for automation
  • Supports a multitude of legacy applications as well as bleeding-edge & current systems

Cons

  • Licensing is complex
  • Cost impedes implementation for organizations that would be a great fit.
  • Exchange & Sharepoint coverage
  • Disk is much cheaper than Tape
  • Solid DR plans
The other solutions weren't granular enough and suffer from resource issues and false positives when errors creep up. Their support staff has communication barriers.
We utilize the Enterprise Support Program. It's a top-notch support option. It offers strategic world-class technical management. The support partners with us to provide the best possible solution/resolution to any issue we encounter.

Do you think Commvault Cloud powered by Metallic AI delivers good value for the price?

Yes

Are you happy with Commvault Cloud powered by Metallic AI's feature set?

Yes

Did Commvault Cloud powered by Metallic AI live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Commvault Cloud powered by Metallic AI go as expected?

Yes

Would you buy Commvault Cloud powered by Metallic AI again?

Yes

I've supported many backup applications, where most other backup solutions cause pain-points Commvault comes out ahead. If your organization doesn't fit the mold of out-of-box or cookie-cutter solutions, Commvault Complete Backup & Recovery offers custom solutions.

Commvault Cloud powered by Metallic AI Feature Ratings

Data Center Backup
9.6
Universal recovery
Not Rated
Instant recovery
Not Rated
Recovery verification
7
Business application protection
8
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Management dashboard
10
Platform support
10
Retention options
10
Encryption
10

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