The best PSA for small managed service providers
March 27, 2015
The best PSA for small managed service providers
Score 10 out of 10
Vetted Review
Verified User
Software Version
2015.2
Modules Used
- all
Overall Satisfaction with ConnectWise
It is our main PSA. It is used as ticketing system, marketing and sales and procurement
Pros
- Best ticketing system for small MSP
- Excellent procurement module
- Very good accounts receivable
Cons
- Better Project management capabilities
- Very positive impact on ROI
- Better customer service
- Increased employee efficiency
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