Overall Satisfaction with ConnectWise
Connectwise is being used throughout the agency as a remote management software that solves the problem of having to travel to a site if a computer is having any issues.
- Able to use your personalized web address to start a support session.
- Being able to categorize unattended machines by department, location, OS etc.
- Being able to integrate into ticket system.
- Spiceworks plugins.
- Being able to start or stop Windows services.
- Server management
- Connectwise has significantly lowered mileage expenses throughout the IT department