Deltek Costpoint is landfill fodder
September 30, 2020

Deltek Costpoint is landfill fodder

Eric Krantz | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Deltek Costpoint

Deltek Costpoint 7 is used throughout our company to record time and do expense reports.
  • I can't find anything the Costpoint does well.
  • Cumbersome: Tasks that should be simple require complex operations.
  • Non-intuitive error messages: Error messages come up frequently and many are so cryptic that only the software designers would know what they intending to convey.
  • Non-intuitive flow: Filling out time sheets or expense reports is not intuitive the first few times you use it, nor is it intuitive after years of use. Error messages are frequent and not helpful.
  • Expense report attachments can only be PDF format, which means I can't take a photo of a receipt with my phone and transfer it directly in JPG or PNG. This requires (like so many other things in Costpoint) extra unnecessary steps.
  • Loss of information: In the timesheet module, if you forget to click "save", or if you click "save" and walk away and do not see an error message (with might take several seconds to appear), you lose all the information you entered. That means perhaps another 20 minutes navigating this frustrating and clunky application.
  • Non-intuitive: The many buttons across the top are like "what the heck is that? I'll click it just to see what it does".
  • Expense report redundancy: There are times when doing expense reports that the same information needs to be entered more than once.
  • Expense report searching: Finding a previously submitted expense report is non-intuitive, and when I do find it, absolutely no information is given.
  • Expense reports: When I attempt to find an old expense report (by again navigating through too many buttons, i.e., clicking time & expense --> expense --> expense reports --> manage expense reports), a new expense report is generated. I then click on "query" to find an old expense report, and it tells me that changes have not been saved in the current expense report (although I navigated to "manage expense reports" and did not ask the software to create a new one).
  • Outdated: The interface appears to have been made in the 1980s.
  • There are so many other little frustrating things in this software that coupled with the appearance and bugginess, I would call it the worst software I've ever used.
  • Clunkiness of the software and learning curve required probably contribute to negative ROI.

Do you think Deltek Costpoint delivers good value for the price?

No

Are you happy with Deltek Costpoint's feature set?

No

Did Deltek Costpoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Deltek Costpoint go as expected?

I wasn't involved with the implementation phase

Would you buy Deltek Costpoint again?

No

This is by far the worst software I've ever used. Using it is an exercise in controlling frustration.
The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?
Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.

Deltek Costpoint Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Automated Invoice Processing
Not Rated
Shared Services Payments
Not Rated
Billings Management
Not Rated
Customer Receipt Applications
Not Rated
Customer Collections
Not Rated
Revenue Recognition
Not Rated
Cash Management
Not Rated
Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Transactions Tax
Not Rated
Subledger Reconciliations
Not Rated
3rd Party Accounting Systems
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
1
Standard reports
1
Custom reports
1
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Spending Control
Not Rated
Indirect Cost Management
Not Rated
Billing
Not Rated
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Invoicing
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Project Financial Performance Analysis
Not Rated
Project Financials Dashboard
Not Rated
Real-time Financial Reporting
Not Rated
Embedded Business Intelligence
Not Rated
Project Planning Collaboration
Not Rated
Project Planning and Scheduling
Not Rated
Project Manager Dashboard
Not Rated
Resource Manager Dashboard
Not Rated
Task Insight for Project Managers
Not Rated
Project Manager Mobile Functionality
Not Rated
Team Member Task Collaboration
Not Rated
Team Member Mobile Functionality
Not Rated
Project Candidate Search
Not Rated
Project Candidate Comparison and Analysis
Not Rated
Defineable Resource Pools
Not Rated
Defineable Resource Pools
Not Rated
Talent Profiles
Not Rated
Real-Time Project Reporting
Not Rated
Absence Management
Not Rated
Product Lifecycle Management
Not Rated
Sourcing Team Collaboration
Not Rated
Sourcing Analysis
Not Rated
Bids Analyzed and Compared
Not Rated
Catalog Shopping E-Commerce for Employees
Not Rated
Contract Authoring
Not Rated
Contract Compliance Management
Not Rated
Contract History
Not Rated
Contract Renewal Automation
Not Rated
Contract Repository
Not Rated
Contract Standardization and Enforcement
Not Rated
Electronic Signatures
Not Rated
Invoice Automated Matching
Not Rated
Purchasing Risk and Compliance Management
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Spend Compliance Management
Not Rated
Supplier Assessment
Not Rated
Supplier Communication and Collaboration
Not Rated
Supplier Management
Not Rated
Supplier Portal
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Mapping
Not Rated
Control Efficiency Assessments
Not Rated
Automated Control Assessments
Not Rated
Assessment Capture
Not Rated
Issue Detection
Not Rated
Automatic Notification
Not Rated
Remediation and Certification
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Sourcing Management
Not Rated
Transportation Process Integration
Not Rated
Transportation Execution Management
Not Rated
Freight Payment Automation
Not Rated
Trade Management
Not Rated
Trade Regulatory Compliance Management
Not Rated
Customs Entry Management
Not Rated
Customs Document Management
Not Rated
Customs Document Collaboration
Not Rated
Fulfillment Management
Not Rated
Inventory Visibility
Not Rated
Warehouse Workforce Management
Not Rated
Production Process Design
Not Rated
Supply Chain Business Flows
Not Rated
Production Management
Not Rated
Contracted Manufacturing Management
Not Rated
Configuration Management
Not Rated
Work Definition
Not Rated
Work Execution
Not Rated
Advanced Fulfillment
Not Rated
Manufacturing Costs
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Multi-tier Supply Chain Planning
Not Rated
Performance Monitoring
Not Rated
Ideation Management
Not Rated
Requirements Management
Not Rated
Proposal Management
Not Rated
Innovation Portfolio Management
Not Rated
Product Master Data Management
Not Rated
Vendor Portal
Not Rated
Project Portfolio Management
Not Rated