#1 most frequent
United States of America
75.9%2,048 installations of 2,697
What is Deltek Costpoint?
Deltek Costpoint is an ERP soluftion designed for government contractors built around project management and accounting capabilities.
Categories & Use Cases
Media
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Screenshot of Once a new project has been set up, you are able to link the project to the existing opportunity.
Top Performing Features
Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 7.5
Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 7.5
Direct deposit files
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Category average: 7.7
Areas for Improvement
Performance Monitoring
Analyze business metrics and compare actual performance to plans, identify issues, prioritize demands and respond to changes
Category average: 7.5
Forecasting
Statistically forecast based on historical patterns and sales input, monitor accuracy and estimate new demand
Category average: 7.3
Inventory Planning
Establish projected inventory levels, monitor actual levels and compare with projected levels
Category average: 7.5
Who Buys & Uses Deltek Costpoint
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
3.4%91 installations of 2,697
#3 most frequent
Australia
2.8%75 installations of 2,697
Deltek Costpoint Review
Use Cases and Deployment Scope
We, in the Finance department use Deltek for timekeeping, processing A/P, processing A/R, Contracts and Budgeting. Our staff uses Deltek for leave request, timesheets and holiday/floating holiday recording.
Pros
- Timekeeping
- A/P processing
- A/R processing
Cons
- More user friendly Budget module
- More user friendly Capture & Contract module
- Easier process of granting access to system
Return on Investment
- Streamlines the A/R process
- Streamlines the A/R process
- Integrated well with ADP
Usability
Other Software Used
ADP SmartCompliance, ADP Workforce Now, Salesforce CMS
In my opinion, Average buggy software no matter what new shine they try with Union-something
Use Cases and Deployment Scope
Deltek Costpoint is used for project cost accounting, overall timesheet recording for employees and other project metrics tracking. It is customizable and also integrates to other programs but needs some learning. In our experience, the biggest issue we have with this program is that it is quite buggy, I think it is also very non intuitive in certain parts, search function isn't great.
Pros
- Timesheet entry for employees
- Project cost accounting for managers
- Time management
Cons
- App stability in Windows
- Integration with other apps
- User interface and user friendliness
- Search features
Return on Investment
- If a product frustrates your employees routinely, then it is NOT good for ROI.
- In my experience, all downhill with it
Alternatives Considered
Ramco ERP and Acumatica
Other Software Used
ADP GlobalView Payroll, Typeform, Zapier, Microsoft Teams, Google Meet, ExpressVPN
Deltek Costpoint is landfill fodder
Pros
- I can't find anything the Costpoint does well.
Cons
- Cumbersome: Tasks that should be simple require complex operations.
- Non-intuitive error messages: Error messages come up frequently and many are so cryptic that only the software designers would know what they intending to convey.
- Non-intuitive flow: Filling out time sheets or expense reports is not intuitive the first few times you use it, nor is it intuitive after years of use. Error messages are frequent and not helpful.
- Expense report attachments can only be PDF format, which means I can't take a photo of a receipt with my phone and transfer it directly in JPG or PNG. This requires (like so many other things in Costpoint) extra unnecessary steps.
- Loss of information: In the timesheet module, if you forget to click "save", or if you click "save" and walk away and do not see an error message (with might take several seconds to appear), you lose all the information you entered. That means perhaps another 20 minutes navigating this frustrating and clunky application.
- Non-intuitive: The many buttons across the top are like "what the heck is that? I'll click it just to see what it does".
- Expense report redundancy: There are times when doing expense reports that the same information needs to be entered more than once.
- Expense report searching: Finding a previously submitted expense report is non-intuitive, and when I do find it, absolutely no information is given.
- Expense reports: When I attempt to find an old expense report (by again navigating through too many buttons, i.e., clicking time & expense --> expense --> expense reports --> manage expense reports), a new expense report is generated. I then click on "query" to find an old expense report, and it tells me that changes have not been saved in the current expense report (although I navigated to "manage expense reports" and did not ask the software to create a new one).
- Outdated: The interface appears to have been made in the 1980s.
- There are so many other little frustrating things in this software that coupled with the appearance and bugginess, I would call it the worst software I've ever used.
Return on Investment
- Clunkiness of the software and learning curve required probably contribute to negative ROI.
Usability
Strong ERP works globally in all industries.
Pros
- Enterprise Reporting
- Budgeting and Planning
- Time and Expense
- Materials Management
Cons
- Customer Care - this is probably the one area that needs the most work.
- Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
- Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.
Return on Investment
- Option to complete tasks using customized workflow has made a big difference in productivity.
- Automating manual processes has allowed employees to complete business transactions in a fraction of time, producing a greater return on investment.
- Automating document repository processes eliminates the need for paper and allows us to work in a truly paperless environment.
Other Software Used
IBM Cognos, Deltek Talent Management
If you care for your employees' time and well-being, stay away from Deltek
Use Cases and Deployment Scope
It is used by employees to complete their billing period time sheets, track billable hours, and feed into our enterprise invoicing system.
Pros
- It's hard to tell. It's a poorly design application from a UX perspective.
Cons
- Poor UX overall
- not intuitive (e.g., confusing labeling and iconography)
- too many clicks and steps to accomplish tasks
- does not allow to delete rows that have not data at any time
- does not appear to have been properly user-tested
Return on Investment
- It causes staff wasted time and frustration.
- Filling timesheet daily or weekly is a task that organizations often have difficulty getting staff to do in a timely fashion, which causes billing and cash flow problems.
Other Software Used
Microsoft Teams, Adobe XD, Adobe InDesign, Adobe PhotoShop
