Descript is a game-changer
June 02, 2021

Descript is a game-changer

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Descript

Descript is used by [the] research analysts to transcribe and clean up interview recording transcripts. It is fast, and effective, and saves us a lot of money over paying for humans to transcribe calls. It automatically takes out filler words and is easy to import and export different kinds of files.

Pros

  • Transcribe audio interviews to text.
  • Identifies filler words, cleans them up to make the conversation smoother and easier to read.
  • Integrates with Zoom and other recording tools.

Cons

  • The product is updated almost every day. I would rather do updates not so often.
  • Sometimes (rarely) it doesn't see a new Zoom recording, and I have to manually upload it.
  • It still gets some words wrong, but it is improving.
  • Audio transcription.
  • Transcript clean-up.
  • Transcript file export.
  • Saves money on transcriptions.
  • Saves time in transcription management.

Do you think Descript delivers good value for the price?

Yes

Are you happy with Descript's feature set?

Yes

Did Descript live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Descript go as expected?

I wasn't involved with the implementation phase

Would you buy Descript again?

Yes

Transcribing audio phone calls for sales or research. It can get you a transcript for a 45-minute call in less than five minutes, and let you export it to Word or some other format easily. I am sure I am not using all the features Descript has, but it is a valuable tool I use every day.

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