How Episerver Digital Commerce Stands Out For Ecommerce
Anonymous | TrustRadius Reviewer
February 16, 2017

How Episerver Digital Commerce Stands Out For Ecommerce

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Episerver Digital Commerce

Episerver Digital Commerce is used by the Marketing Department to assist with ecommerce management. It assists with conversion tracking and reporting as well as POS processing.
  • Tracks orders which helps with ecommerce order management.
  • Assist with promotion code set up and sales for a better user experience on the site.
  • Helps to create A/B testing scenarios.
  • Can be too cumbersome from a navigation standpoint.
  • Difficult to set up new users and manage user security/authority.
  • It's expensive.
Autonomy
Personalization
Revenue
Per the outcomes listed, we have not been able to deliver a tailored experience to site visitors yet, but it is in the works. It is based on the time and efforts from our development team. Episerver Digital Commerce has yet to reduce the IT & Development workload, but that is not as high of a priority as other aspects of EDC.
AlphaZeta Interactive is the Episerver partner that we work with.
They have been wonderful over the past few years regarding helping to manage our site and products through EDC. We could not be happier.
It is well suited for ecommerce platforms that need to manage products internationally as well as larger websites. It is less appropriate for smaller websites or platforms/products that are more local or nationally based.

Episerver Digital Commerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
Not Rated
Branding
Not Rated
Mobile storefront
Not Rated
Product variations
Not Rated
Website integration
10
Visual customization
Not Rated
CMS
10
Abandoned cart recovery
Not Rated
Checkout user experience
Not Rated
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
Not Rated
SEO
Not Rated
Multi-site management
Not Rated
Order processing
10
Inventory management
Not Rated
Shipping
Not Rated
Custom functionality
10