B2B User with Great Results
Gary Anderson | TrustRadius Reviewer
April 13, 2017

B2B User with Great Results

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Episerver Digital Commerce

We are using Episerver Digital Commerce as our primary website CMS and product information systems. We drive a global website with all regions and multiple languages for all product groups. EPi creates a single place where we can manage and distribute content globally and consistently. This allows oversight by a small group and flexibility for our authors to drive personalization and increased customer focused materials.
  • Manages our product data
  • Personalizes content based on persona type
  • Manages international sites including by region and language.
  • Additional flexibility in setting up content blocks and web templates
  • Increased options on managing persona's and personalization rules
  • Increased number of potential systems to integrate with.
We have just launched our site, but we are experiencing increased traffic, higher engagement, and an easier management of our CMS. The flexibility of the site is helping us to drive additional portals and experiences for different user types and improving our overall experience. We still haven't driven specific revenue, but we are driving leads and opportunities through the site.
Luminos Labs
They have done a good job of structuring our site for ease of use and overall simplicity.
Well suited to global organizations, especially B2B who aren't focused on transacting online, but more focused on presenting a broad portfolio range. For companies with a smaller set of products and product types, I believe that the personalization would work better and be able to drive specific customer experiences around products and solutions.

Episerver Digital Commerce Feature Ratings

Product catalog & listings
8
Product management
6
Bulk product upload
8
Branding
9
Mobile storefront
5
Product variations
7
Website integration
8
Visual customization
7
CMS
8
Abandoned cart recovery
Not Rated
Checkout user experience
Not Rated
eCommerce security
Not Rated
Promotions & discounts
Not Rated
Personalized recommendations
6
SEO
4
Multi-site management
7
Order processing
Not Rated
Inventory management
Not Rated
Shipping
Not Rated
Custom functionality
Not Rated