TrustRadius
Better than the rest of the pack, but still a challenge to work with
https://www.trustradius.com/ecommerceEpiserver Digital CommerceUnspecified8.138101
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September 07, 2017

Better than the rest of the pack, but still a challenge to work with

Score 7 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Episerver Digital Commerce

We use Episerver Commerce to manage product libraries for several brands in a consumer facing environment, additionally, we use this in a customer/closed user group only facing role. We needed a framework that was flexible, supported multiple brands, languages, and currencies, as we're a predominately MS software user, this .NET package was a good fit for us.
  • Very hard to call out any example of what Episerver Commerce delivers particularly well compared to other platforms
  • Visitor groups is useful for targeting content
  • Integration with inRiver PIM in DXC environment
CMS and Episerver Digital Commerce integration is essential. Episerver products are much improved since v6. There is still potential improvement in integration, however having a fully rounded e-comm engine as an offering alongside the CMS is a major bonus and definitely ahead of some competitors.
We have worked with, Intergen, Amaze and Making Waves. Additionally we have an inhouse team.
Some partners have proved [to be] slow, expensive and frustrating - even if their output has been diligent. Others have struggled to deliver local expertise.
Episerver Commerce is an all rounder; a good solution that can be built on. Integration and good partner support have been painful.

Episerver Digital Commerce Feature Ratings

Product catalog & listings
7
Product management
7
Bulk product upload
8
Branding
6
Mobile storefront
6
Product variations
7
Website integration
7
Visual customization
9
CMS
9
Abandoned cart recovery
7
Checkout user experience
7
eCommerce security
8
Promotions & discounts
7
Personalized recommendations
8
SEO
7
Multi-site management
9
Order processing
8
Inventory management
8
Shipping
8
Custom functionality
8