Necessary and Comprehensive Verification System With Flaws
January 11, 2023

Necessary and Comprehensive Verification System With Flaws

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Equifax Verification

Our multifamily real estate organization utilizes Equifax reports as a part of its overall application process through another third party vendor. Equifax Verification screens potential rental applicants for credit and criminal background history, and the results are then qualified with a score that assesses an overall rental profile for the applicant. Equifax is utilized across our multi-state rental portfolio on every application.

Pros

  • Screens both credit and criminal background history on one report.
  • Interfaces with our 3rd party application software vendor.
  • Is widely used across the country, so we can trust that we're working with a reputable vendor.

Cons

  • The speed at which criminal background results are received is glacial at best.
  • Support for issues is almost non-existant.
  • Recent data breaches leave some room for concern of user's privacy.
  • Accurate credit reporting
  • Accurate criminal background reporting
  • Comprehensive database of information from which to pull as industry leader in verification.
  • Ensures we have a complete resident profile to review when assessing rental applications.
  • Can handle the volume of applications we receive.
  • Helps us stay in compliance with regards to fair housing standards.

Do you think TotalVerify from Equifax delivers good value for the price?

No

Are you happy with TotalVerify from Equifax's feature set?

No

Did TotalVerify from Equifax live up to sales and marketing promises?

Yes

Did implementation of TotalVerify from Equifax go as expected?

Yes

Would you buy TotalVerify from Equifax again?

No

Equifax Verification is best suited to our needs in our rental application process, whereby applicants 18 years of age and older are required to submit to a credit and background check in order to assess their application. This is in conjunction with following all applicable local, state and federal fair housing regulations, which Equifax does a great job in following, as well.

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