Longtime Happy User's Review
January 30, 2019

Longtime Happy User's Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

EthicsPoint, now part of NAVEX E&C on NAVEX One (legacy)

Overall Satisfaction with NAVEX One

EthicsPoints is used by our students, faculty, and staff in order to identify concerns or questions that they have. Because we are an operation that has locations in all 50 states we find this tool very helpful.

The problems it identifies is everything from simple questions about processes to serious ethical or policy concerns. In a university environment, we find this very helpful.

Pros

  • Simple and easy to use. Also allows for flexibility to have certain people see the correct reports
  • Truly gives full appearance of confidentiality
  • Allows for simple updates and follow ups
  • Ability to ask questions and follow up of reporters

Cons

  • Reporting has improved but looking for more reports
  • Would like to see more choices of standard responses
  • Ability to update multiple status at once.
  • In our nationwide organization, we need a compliance tool that is web-based and comprehensive.
  • Used for 15+ years and it has helped the optics of our organization and become aware of some employee situations that we might not have known prior.
  • No negative impact that I can think of.
I think EthicsPoint works as a great tool for our faculty and staff. My only concern is with some specifics around higher education. Meaning Title IX related concerns or "minor" student concerns related to grades and or classroom concerns. I am also not a huge fan of the "suggestion" options. I understand the purpose but it really hasn't been effectively used by us.

Comments

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