We are in the facilities management business. We have a variety of customers ranging from schools, hospitals, universities, to Big Technology companies. Each contract is different and has its own terms and conditions. Using Oracle Project Accounting, we automated costing and billing for each customer. Our finance team can track profitability of each project and report on it.
- Oracle is constantly investing in enhancing user experience. This is helping our users use the software and get the most out of it.
- Oracle eBusiness Suite is secure and has robust controls with role-based access control. As our parent company is a listed company, this is very important to us. We could ensure we are SOX compliant using this software.
- Oracle has vast pool of applications which are tightly integrated. Whether you need an invoice imaging software or financial consolidation engine or business analytics application, Oracle has it. Further, all these applications are seamless and tightly integrated. Therefore, over the years we have implemented Oracle Time and Labour, Oracle Human Resources, Oracle Payroll, Accounts Receivable, Accounts Payable, Business Intelligence, etc.
- Oracle databases have online patching capability, which we can use to patch and maintain the systems with virtually zero down time. This way our users can use the system 24/7 across the globe.
- There is scope for improvement on customer support. Sometimes enhancements take years to see the light of the day.
- Oracle has many useful features, however not many people know about them as customers are not educated and the information is not disseminated.
- The applications can be made simple and more intuitive. Some of the applications are complex.
Salesforce may be a better pick, if you are looking for customer relationship management software.
- Our organization uses Financials products of Oracle EBS, so, it does well with simplified business processes with Accounts Payables and Accounts Receivables. The roles and responsibilities established for different business teams worked very well to enable the workflows between the different departments, eliminating manual processes they were using earlier.
- It does well with General Ledger process. The Opening and closing of the General Ledger periods is controlled by the Finance Leadership team and that ensured that communications happened across the departments properly. The GL batch processes are easily managed and scheduled to be run automatically for different general ledger periods, which eliminated manual batch job runs done earlier.
- The bank statements reconciliation process used by the Cash management team reduced many manual hours spent by them, as the system is able to provide the reconciliation statement generated frequently as per their schedule.
- Enabling the built in integration process tools between iReceivables and other payment processing credit card payment companies would be helpful.
- In integration of external projects application with EBS
- Maintain the various work orders in the organization warehouses and detail the shift hours of the warehouse workers
- Oracle applications have helped in streamlining the SoW contract process of the service agreement
- Repository Contracts - Large data files if uploaded to database will clog the database tables. It would be better to have a mechanism to store large files outside the database.
- Services Procurement is not properly integrated to Projects and tasks. Heavy customization done in my experience to integrate projects & tasks with services procurement module while creating requisitions.
- XML Gateway is a module which does not support any new business standard namely Rosettanet for importing or exporting XML data. The only option is to opt for SOA-BPEL where there is a cost involved.
Large business and global presence suits eBusiness Suite implementation. For Small businesses eBusiness Suite will be overkill. Also, when the system changes are too frequent like in the eCommerce business or portal management with frequent changes, eBusiness Suite is not the right fit.
In environments where different departments have different logical and physical locations and operations, eBusiness Suite is the best fit.
- Easy to integrate with 3rd party applications and very easy to personalize the application.
- Our organization uses various oracle module of Oracle EBS, all are very easy to use business processes and highly customizable as per business needs.
- General Ledger chart of account, you can drill down the reports for each accounting segment.
- On new enhancement Oracle support takes a very long time to fix.
- When data grows huge, the application reports take a very long time to complete. Oracle should come up with tools or some process to improve the performance.
- It took some training and time but it is well suited for our service business - both in-house repairs and field service. I look forward to eventually using the latest 12.2.8 version in the next few years.
- It is well suited for our manufacturing sites to build products efficiently. Both in moving the product through the build, collecting data and costs on processes.
- Sometimes there are error messages that have no meaning and do not point you to the real issue.
- We are on an earlier version, so I look forward to our eventual upgrade to be able to use the newest features.
Oracle eBusiness Suite Review: "Oracle EBS, Great Ecosystem but needs to upgrade to the future fast"
- Data Security
- Integrated data across the end to end process
- Easy Extensibility through development
- Easy Integration with different systems
- User Interface needs to be upgraded to be more aligned with the newer Cloud software tools
- Speed at which large datasets are processed needs to be improved
- Real Time Data Analytics is a big hole in the available capabilities.
- Supplier Marketplace capabilities are seriously underpowered
Processing large data volumes within the Financial Modules has been surprisingly underpowered. Concurrent Programs seem to run for ever when volumes go up. And it’s not a relatively huge data set. (100K records or so)
User Interface needs to be upgraded
- Auditing - the inbuilt checks and controls ensure that all critical activities are audit tracked and presentable to auditors for review.
- Functionality - the breadth and depth of functionality available to be utilized is essential for an organization looking for a single system to consolidate their business functions
- Customizability - While this is strictly not one of the features supported by Oracle, the system does lend itself to customization and can greatly enhance usability
- Reporting - Oracle needs to become better at reporting and using the latest trends for reporting using realtime analytics
- GUI - the user interface of Oracle (barring Cloud) is still Java based and cumbersome to use.
- It tracks all the finance related activities, and creates balance sheets and other reports for leadership and investors
- Manages all order management related activities.
- Easy integration with all other tools
- Oracle Incentive should be improved as more tools enter the market
- CRM module should be rich, like Salesforce
- Patching and other database maintenance should be easier
- Intuitive user experience, great help available and can be added to for our processes.
- Handles huge number of journal lines.
- Quick and easy asset processes.
- Reporting is not modern, comprehensive capabilities but difficult to write extended reports, must write and count every position across the page otherwise columns are mis-displayed.
- User experience when uploading journals from spreadsheet is not good.
- The way in which reports and other concurrent jobs from the job queue are accessed is not user friendly.
Great functional capability and asset system is really flexible.
Ensuring consistency in naming of transactions and finding them is sometimes difficult.
Really easy to interface from external applications.
There is such a wide range of options to develope interfaces out to external applications it can be confusing to pick one.
- Enforce good business practices and processes
- Automate processes that were previously manual
- Allow for a customized solution
- Quicker turnaround time on non P1 issues
- Improved enhancement request process
- Out of the box webservice options for integration requests
- Good integration between modules
- Has many standard features to enable our business processes
- Able to customize to serve different business needs most of the time
- Oracle support and big user groups are helpful on various issues and implementation
- The applications are huge and very complex in implementation
- Many times, customization is needed to satisfy the business process
- Patch installations and testing are always a challenge
- Year-end patches for HR and Payroll have a very tight timeline/schedule
- Workflow engine is pretty strong, which helps to get the approvals from right personnel
- Entire P2P is very well integrated
- We can keep and depreciate assets in one place
- Simplify Receivables. It is way too complex, especially the Customer screen
- Web Forms are very rigid to customize
- Too many issues with Tax
Less appropriate in manufacturing.
- Comprehensive modules for tracking regular GL transactions and sub-ledgers including fixed assets, employee expenses, P-card, and project costing.
- Good interface with eBS with their 'Approval Management Engine' feature. Enables complex workflow.
- Fairly stable
- It takes 1.5 - 2 years for bugs to be worked out of upgrades and new releases. They should do more comprehensive testing prior to release.
- Role-based access is clumsy and it is very difficult to identify/extract functionality/permissions provided by defined 'Responsibility'
- Data loads take a very long time. Appear to be inefficiently architected.
- It enables us to close our books in a timely and accurate manner during monthly, quarterly, and year-end closings
- We can integrate our manufacturing operations with the financial components.
- Mobile applications enable the factory operations to directly communicate with eBusiness Suite
- The patching process never ends and takes a tremendous amount of time to perform testing. No matter how many patches we install, there is no end.
- The forms are archaic technology and should not be in this product in this day and age. HTML is the way.
- Integration of modules allowing hire to fire process flow and approvals.
- Allows customization to meet our specific business needs and not rely on Oracle to do coding.
- Allows robust reporting with OBIEE integration.
- Continued progress on integration of recruit & onboarding functions
- Improvement of advanced benefit functions
- Year-end W-2 creation and delivery
- Easy to find personnel with experience to implement, use, troubleshoot, or audit the financial system
- Flexibility in customization with a broad range of capabilities that allow worldwide usage
- End to end connectivity between the modules
- Some simple features that are critical do not come out of the box and you still need a developer or consultant
- Some areas like FSG reporting, standard reports, and WebADI are pretty old technology that essentially require additional add-ons to be functional
- Oracle Financials is one of the best products supporting wide range countries
- A very stabilized system with 20+ years of improvements
- Supports High availability, Large systems, different timezones
- Doesn't have a great look & feel but there is lot of improvements
- Migrating from professions forms is OAF is a good sign but OAF performance is lesser than forms
- Complicated in terms of integration with LDAP products for SSO
- Modular based function, so we can choose to go basic for the first wave, or strike to the advanced function
- Sarbanes-Oxley compliance
- Server based application, hence every patch or update does not need updates on the client side.
- Less investment for IT resources and availability in the market is larger than competitor. Since it used PL/SQL programming language.
- Best of breed, since it combined advantages from products such as JDE, Peoplesoft, NetSuite, into Oracle EBS.
- Since the release of Oracle Fusion Cloud, the level of Oracle support is degrading. In some cases local support works better than theirs.
- Oracle EBS requires a stable network connection. It might not be an issue for developed countries, but will be for developing countries.
- It needs additional products such as BI or Qlikview for Dashboard analysis. These features were supposed to be standard "C" level requirements.
- Legislative updates for payroll are regularly and quickly rolled out by Oracle to incorporate annual changes and are supported very well by Oracle.
- Self-Service functions are very user friendly and can easily be personalized/customized to meet requirements.
- Support is very good and bugs are fixed in a frequent and timely manner based on urgency.
- Enhancement requests are never implemented from what I have experienced.
- Error messages/codes are not always very meaningful.
- Customizations are not supported.
Oracle eBusiness Suite: "Works well for organization with low employment turn-over rate and primary full time salary employees"
- Oracle EBS HR/Payroll module is a timeline based application that allows retro entry and edits, it fits true HR department use cases.
- Payroll functions are robust where it captures details for earning and deductions and offers flexibility of customizing how each earning and deduction should behave through formulas and rules.
- Application interface design, I felt it was built from a technical perspective. Interface content should shift focus to user-friendly design where titles, options, and settings should be more intuitive.
- fit for purpose out of the box
- Perfect sustainable financial heart in the midst of SaaS, PaaS agility
- Room for improvement on APIs
- Room for improvement in Enterprise Service Bus support
Well suited: out of the box configurable, extensible solutions
Less appreciated: room for improvement on API level
- The product excels at sales management and product services. Its CRM features were especially helpful for our organization.
- Oracle eBusiness Suite can help streamline business operations on many levels including employee management.
- Its CRM capabilities are advanced enough to address most small to mid size company needs.
- The financial tool set was more than robust for our needs and helped eliminate the needs for financial management applications.
- The product can be difficult to use by end users and those with limited experience with Oracle products.
- The interface could be improved to help streamline many types of operations such as financial reporting.
- The product continues to have issues with certain Web browsers when accessing its services through a web portal.
- The suite, like many Internet enabled applications, depends on a strong network connection. When working from a remote location with a problematic network connection, the product can be more challenging to use for end users.
Oracle eBusiness Suite Scorecard Summary
Feature Scorecard Summary
About Oracle eBusiness Suite
Oracle eBusiness Suite Competitors
Oracle eBusiness Suite Technical Details