- Managing the Customer Engagement
- Track of all the activities performed
- Should also be compatible with mobiles
- Custom Reports
Large business and global presence suits eBusiness Suite implementation. For Small businesses eBusiness Suite will be overkill. Also, when the system changes are too frequent like in the eCommerce business or portal management with frequent changes, eBusiness Suite is not the right fit.
In environments where different departments have different logical and physical locations and operations, eBusiness Suite is the best fit.