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User-friendly
December 19, 2018

User-friendly

Ana Lucero | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ETO by Social Solutions

ETO is being used by a few of our programs. We are in the process of implementing it across the organization. The product is user-friendly and intuitive.
  • ETO gives us easy access to our data.
  • ETO is user-friendly to users entering data.
  • ETO offers us flexibility in customizing the product for use that makes sense to us.
  • I'd like to see it compatible with more browsers.
  • We are required to enter data into HMIS (service point) by HUD. We want to move towards having all our data in ETO, but don't want to ask staff to enter data twice. Ideally, we would do all our data entry into ETO and have the system share required elements with HMIS.
  • Many of the features are standard throughout the software, but occasionally things look different. I'd like to see more standardization.
  • We haven't been using it long enough to determine this.
We prefer ETO.
It is well suited for storing demographics and touchpoints.