Case Management1Case Management Software approaches the task of dealing with work to be done to achieve a customer-centric outcome, which is generally not repeatable. Cases are responses to customer problems, claims, or requests that require intervention by skilled knowledge workers, and cannot be handled by straight-through automated processing.Appian1https://media.trustradius.com/product-logos/qf/Zj/50VUZT08Q3E3-180x180.PNGApricot by Social Solutions2https://media.trustradius.com/product-logos/dq/PX/QTM6VVZTIATQ-180x180.JPEGPega Platform3https://media.trustradius.com/product-logos/At/oI/3THXIU7MTWHC-180x180.JPEGETO by Social Solutions4https://media.trustradius.com/product-logos/km/qm/P0ZPFIBDQ8C0-180x180.JPEGK2 Platform5https://media.trustradius.com/product-logos/kj/FU/E44FJP3ZT2QX-180x180.JPEGOnBase by Hyland6https://media.trustradius.com/product-logos/zP/jI/LTTCX12X1RSD-180x180.PNGPenelope7https://media.trustradius.com/product-logos/lV/iE/92A9TTROVCCT-180x180.PNGKofax TotalAgility8https://media.trustradius.com/vendor-logos/Cd/Xt/WVMUG8A9IJNR-180x180.PNGNeoCase9https://media.trustradius.com/product-logos/GC/FS/6A204DFT0IE6.pngIBM Case Manager10https://media.trustradius.com/vendor-logos/yf/sf/DNSXTG99HOK3-180x180.JPEGEthicsPoint11https://media.trustradius.com/vendor-logos/qo/Zk/0D2DN3QGCDXQ-180x180.JPEGPowerSchool Unified Classroom Special Programs12https://media.trustradius.com/product-logos/Ym/fs/732AQ256FJVF-180x180.JPEGIBM Business Automation Workflow on Cloud13https://media.trustradius.com/vendor-logos/yf/sf/DNSXTG99HOK3-180x180.JPEGAptean Respond14https://media.trustradius.com/vendor-logos/q5/jr/0MTLMFDEC5ZF-180x180.JPEGConvergePoint Case Management Software15https://media.trustradius.com/vendor-logos/qs/tD/3RVSTVWLTLU8-180x180.PNGOmniFlow iBPM Suite16https://media.trustradius.com/vendor-logos/g1/Xb/KTWDXTNEXLHE-180x180.PNGAlliance Enterprises Aware17https://media.trustradius.com/product-logos/ku/Ka/MCTLLZC56SFN-180x180.JPEGColumn Case Management18https://media.trustradius.com/vendor-logos/ih/0B/CQAWHTZCCE3M-180x180.JPEGi-Sight19https://media.trustradius.com/vendor-logos/r1/zB/99W2B94TZCV3-180x180.JPEGcFive Supervisor20https://media.trustradius.com/vendor-logos/7l/fY/DF0KTJZQ8FG2-180x180.JPEGSmartSimple CMS36021https://media.trustradius.com/vendor-logos/R6/uz/SH5SRQGAZ2EL-180x180.PNGPMG Digital Business Platform22https://media.trustradius.com/product-logos/S2/hs/4D2QKT0XE7OQ-180x180.PNGCiviCore, A Public Benefit Corporation23https://media.trustradius.com/product-logos/CL/6k/A6PP39SV3ZSW-180x180.JPEGExela Plexus (formerly SourceHOV)24https://media.trustradius.com/product-logos/SO/0k/CKNLH1QND81G-180x180.JPEGServiceNow HR Service Delivery25https://media.trustradius.com/vendor-logos/aq/Dw/TSWH006RRB3K-180x180.JPEG

Case Management Software

Case Management Software Overview

What is Case Management Software?

Case Management Software approaches the task of dealing with work to be done to achieve a customer-centric outcome, which is generally not repeatable.

Case management can be thought of as BPM exception handling. Cases are responses to customer problems, claims, or requests that require intervention by skilled knowledge workers, and cannot be handled by straight-through automated processing.

BPM optimizes processes in abstraction from actual specific cases. Case management, rather, focuses on the unstructured, specific and non-repeatable cases.

Case Management Products

Listings (1-25 of 35)

Top Rated
162 Ratings

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

Top Rated
102 Ratings

Apricot by Social Solutions is a cloud-based solution for nonprofits of all sizes. The vendor says it brings strong, reliable data to the forefront in order to bolster a nonprofit organization’s impact. Additionally, the vendor says organizations that use Apricot save time and resources because they…

ETO by Social Solutions is a comprehensive outcome and case management tool for large nonprofits, government agencies, and community collaboratives. The platform was built to handle multiple partners, high volumes of programs, advanced security protocols, and multifaceted reporting and analytics ini…

44 Ratings

The K2 Platform is a business process application designed to enable people to build and run business applications including forms, workflow, data ,and reports. It can be utilized via a cloud environment or as an on-premise implementation.

OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.

2 Ratings

Penelope is a cloud-based case management software solution that promises to help human services organizations improve client outcomes. The vendor's value proposition is: Get a single source of truth, and free your organization from multiple data silos, outdated systems, and reporting headaches wi…

Kofax TotalAgility is a BPM and case management platform. Capabilities include process design, automation, simulation, workflow, and integration with enterprise content management, CRM, and email.

2 Ratings

NAVEX Global offers EthicsPoint, an incident and case management platform and whistleblowing hotline for enterprise compliance helping to organize and centralize control of possible ethics incidences in a collaborative but also compliant fashion.

PowerSchool Unified Classroom Special Programs (Special Education) covers all areas of education including 504 processes, services capture for Medicaid billing, special education case management, gifted and talented, English language learners, and Response to Intervention (RTI). It is a comprehensiv…

We don't have enough ratings and reviews to provide an overall score.

Aptean Respond is a case and complaint management platform that supports customer experience teams from front-line agents and case managers to team leaders and executives.

We don't have enough ratings and reviews to provide an overall score.

OmniFlow iBPM Suite is an intelligent business process management platform offered by Newgen Software Inc. Features include modeling and simulation, workflow and rules, analytics, master data management, complex event processing, and mobile and social capabilities.

We don't have enough ratings and reviews to provide an overall score.

i-Sight is a provider of case management software for investigations.

We don't have enough ratings and reviews to provide an overall score.

cFive in Laguna Hills (formerly Capita Case Management) offers cFive Supervisor, a case tracking application for case managers tracking probation and rehabilitation cases, focusing on workload automation and increased efficiency.

We don't have enough ratings and reviews to provide an overall score.

SmartSimple offers CMS360 as a case management platform to employment agencies, insurers, or health care providers, emphasizing workflow automation of use to all industries as well as more specific document generation and tracking, and reporting capabilities suited to the user's needs.

We don't have enough ratings and reviews to provide an overall score.

PMG empowers its customers to automate processes and share data across other systems and applications. The PMG low-code software platform orchestrates people, systems, and data to streamline operations and enhance user experience. The vendor claims any business process can be improved or operating c…

We don't have enough ratings and reviews to provide an overall score.

Over $300 million raised for nonprofits nationwide with CiviCore’s Giving Platform!CiviCore is proud to run the most successful and reliable platform for hosting giving events. The CiviCore Giving Platform is built with redundancy and fail-over protections to ensure your event is successful. The pla…

We don't have enough ratings and reviews to provide an overall score.

ServiceNow HR Service Delivery contains a full HRSD suite of applications, supporting HR case management, HR document retention, enterprise onboarding and transition support, and also employee self-service with intelligence agent.