F5 Secure Web Gateway Services Review
May 05, 2025

F5 Secure Web Gateway Services Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with F5 Secure Web Gateway Services

Normally our customers are using, we start with the department of it, not good security, and then we come from a requirement cybersecurity because they want to be able to balance as well as to have some sort of proxy throughout the web that actually protects and that's when the cyber security team hops in and becomes part of the requirement. So the problem that we're trying to face is that they're trying to solve is to have a compound solution that actually sold many issues in one and it becomes a good bundle price invoice.

Pros

  • I would rather say simplicity because the people that use F5 normally are IT guys more than cybersecurity guys and it's easier for us as cybersecurity teams for the IT regular guy to adapt cybersecurity with F5. If we do it the other way, approach from, this is some cybersecurity product and then the IT guy comes in, it's actually more complicated, but F5 makes it easier for them because normally these the guys are managing the assets.

Cons

  • You're into cybersecurity only F5 hold shirt and a little bit of details and specs that other competitors have. Like for instance, a granularity of policies and stuff, menus and configurations. The UI is very natural to use but also has its limits depending on how many settings you can put up. So I would say that that's a main issue with VFI. But other than that, if you're buying it for other reasons then it's not a problem.
  • I mean it's very easy to work with F5. The commercial team is very open. They're always willing to help you. There is a lot of competitors in my niche, but I've never found a stubborn doing business with you guys, so I would glad to recommend doing business with and from the customer perspective, they was very attentive. Their response time is fair and I've never seen anyone complaining about not being able to have support from F5 and that's great.
Because I'm a cybersecurity expert. I'm always lacking the cybersecurity part, but it's more of my ADM than others. If it wasn't for that, I would probably rate in a 10.

Do you think F5 Secure Web Gateway Services delivers good value for the price?

Yes

Are you happy with F5 Secure Web Gateway Services's feature set?

Yes

Did F5 Secure Web Gateway Services live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of F5 Secure Web Gateway Services go as expected?

Yes

Would you buy F5 Secure Web Gateway Services again?

Yes

You're looking for something very comprehensive. F5 gets you covered and a very standard approach. A nice, a very simple workload. That would be if you are in the bleeding edge of delivering something very new, there will probably have problems using F5. I wouldn't become an F5 there For the main cases, F5 is a good solution.

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