The Blackbaud help desk is worth it.
Petra Hall profile photo
March 21, 2017

The Blackbaud help desk is worth it.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Financial Edge

The modules that make up Financial Edge (General Ledger, Accounts Payable, and Student Billing) are used by finance. The Student Billing module is also used by the Registrar's Office.
  • Data entry - detailed, but straightforward.
  • Query - very powerful and easy to use.
  • Overall, the interface looks like something from the early 90s. Users tend to fight the interface until they get used to doing their particular tasks. However, once they know how to make it work in one area, the interface is very similar across the program.
  • That is difficult to answer, as the organization has used Financial Edge for a very long time. I would say the ability to add a project ID to any transaction in the GL makes it much easier to report on all revenue and expenses belonging to a single project, without having to create project-specific accounts.
We've used Financial Edge for a very long time.
Mostly I deal with student tuition tracking and reporting on donations imported from other products, such as the Blackbaud development software: The Raiser's Edge. Financial Edge is fairly good at tracking the complexities of fees and financial aid, but it can't email invoices to the parents and does not allow for payments to be processed automatically according to a payment plan.

Financial Edge Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
7
Expense management
8
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
6
Electronic tax filing
Not Rated
Self-service portal
10
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
7
Standard reports
8
Custom reports
9
API for custom integration
Not Rated
Plug-ins
6
Role-based user permissions
9
Single sign-on capability
Not Rated