Easy to use while meeting all your needs!
January 18, 2020

Easy to use while meeting all your needs!

Terica Bergan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Follett Destiny Library Manager

We use Destiny Library Manager to check-in/out library books and resources at 4 of our district schools. It makes organization and tracking very easy, especially when a student transitions from elementary to middle school and changes buildings. Destiny Library Manager allows our library staff to quickly and easily check-in/out students, but most importantly, it allows us to better manage our inventory. Quickly knowing what you have, where it is, how long you've had it and how often it is used is invaluable. This software has lessened a lot of paperwork and record management. Destiny is an excellent web-based Library Management system.

Pros

  • It has a number of great features (some of which are addons), to show book covers, related links, and more.
  • Very user-friendly, our staff needs very little training to get started. Reliable. Dependable. Great customer support.

Cons

  • Destiny Library Manager's interface is a little dated. After years and years of use, it just looks old. Functionality is not lost, nor is anything else.
  • Attempts at automating the process to update our students from our SIS has not gone well. It's easier to enter new students manually.
  • I enjoy how budget-friendly the software is, and it is easy for students to use. I also like how the cloud system updates itself.
  • The ability to send overdue notices to both students and parents have really helped us get a better handle on our fines and getting them paid more quickly.
We have not used any other products. There was a time we were going to look at other options, but then Follett updated their products to the point where there was no longer a need to look elsewhere. We are very happy and love the cost.
The customer service is very friendly and always helpful. Been using it for years, never had an issue I couldn't resolve.

Do you think Follett Destiny Library Manager delivers good value for the price?

Yes

Are you happy with Follett Destiny Library Manager's feature set?

Yes

Did Follett Destiny Library Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Follett Destiny Library Manager go as expected?

Yes

Would you buy Follett Destiny Library Manager again?

Yes

I like that it's everything you need in one place! It catalogs our collection for easy searching, I can make lists within it that are private to me or I can share, I can also run any report I can think of and even program and schedule reports to be run and even emailed to teacher or students. I like customer support, they provide correct information and are very helpful in showing us how to find what we need.

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