Forcepoint Web Security is a good flexible tool to protect your user community.
Overall Satisfaction with Forcepoint Web Security
Forcepoint Web Security is being used throughout our entire organization. It is used to provide web content filtering that follows our Compliance, HR, Information Security, and Legal policies.
In addition, it provides our users a layer of protection from malicious web content that is updated multiple times a day. This is very important in today's electronic communication environment where users are getting bombarded with very realistic looking SPAM and malicious e-mails that want users to "Click on this link" to....
- Prevent access to suspicious or malicious web sites.
- Keep their database of malicious or suspicions web sites current.
- Allows us to customize/fine tune user access to sites. We can allow some people to access sites while preventing other from accessing those sites.
- The support when I call in could be better. When I call in with a high priority issue, I have to wait while the agent tries to reach the technician that works on my account. If they are not available then I need to leave information for the technician. This is no better than me opening a ticket from within their customer portal.
- Some of their upgrade documentation could be more detailed and kept up to date.
- The tool supports our code of conduct policy.
- It supports our acceptable use policy.
We have a hybrid configuration so our remote users are able to connect to the internet AND still comply with our acceptable use policy. This is used by any of our users that have laptops such a field sales people and remote users.
This helps protect our users and their devices from the potential to go to malicious and prohibited content.
It is well suited for:
- Controlling web browsing access to categories of sites. (Ex. News, Sports, Network Storage, Adult)
- Allowing the administrators to fine tune the access so some people can get to specific sites while others cannot. (Ex. Marketing and PR people can get to Facebook while the rest of the organization cannot.)
- Disabling the ability to use certain protocols such as FTP or P2P.
Forcepoint Web Security is not well suited for environments that are very permissive regarding what sites users can access. In this scenario, there may not be a need to go to the expense of building and maintaining this infrastructure if you allow users to get to most content (ex. universities).