Helps to reduce customer friction and pain
May 25, 2024
Helps to reduce customer friction and pain
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Glassbox
We use Glassbox to make it easier for our customers to do business with us. Glassbox is great in locating the friction points in our website and telling us how this is impacting the customer experience and if they are leaving us because of it. With Glassbox our site is much better than it previously was.
- Identify friction points
- Create funnels
- See how customers are interacting with the site
- I would like to create rules that exclude
- more training and onboarding
- An increase of 20% in our conversion
Do you think Glassbox delivers good value for the price?
Yes
Are you happy with Glassbox's feature set?
Yes
Did Glassbox live up to sales and marketing promises?
Yes
Did implementation of Glassbox go as expected?
Yes
Would you buy Glassbox again?
Yes