Great solution to understand digital CX

I've been using Glassbox to recreate the experiences our customers have on [...]'s digital site, and it's been incredibly helpful. With Glassbox, I can see exactly what our users are going through, which helps me spot errors and identify points of their frustration. This means I can fix issues before they become major problems. What I really appreciate about Glassbox is the level of detail it provides. By traking and analyzing user interactions, I can understand where things might be going wrong and take action quickly. This not only improves the overall user experience but also helps us provide better support to our customers.