Great service
April 13, 2022

Great service

Petr Jirásek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoodAccess

We are using GoodAccess to access our private endpoints and data warehouses securely. We have a remote team of engineers which operates out of office so it's important to have secure connection to our data. Also, we know that we are not experts in this domain so we are happy to delegate to another company.
  • User experience and setup for our team is really easy.
  • Easy product with several great features like choosing gateways, access logs, permissions, etc.
  • Great customer and technical support. They are open to really help.
  • Requiring min. 10 users in paid plans is not friendly to smaller teams.
  • Compatibility for all important platforms.
  • Access logs to monitor our usage.
  • Support of several gateways.
  • We can focus on our business and delegate VPN security on someone else.
It's better suited for companies and small teams than for individuals, so we chose GoodAccess. Also, we are happy to have advanced technical support and we are able to talk with someone from the company if needed. Access logs and other features are must-haves in our security policy and we can see our usage in company.

Do you think GoodAccess delivers good value for the price?

Yes

Are you happy with GoodAccess's feature set?

Yes

Did GoodAccess live up to sales and marketing promises?

Yes

Did implementation of GoodAccess go as expected?

Yes

Would you buy GoodAccess again?

Yes

GoodAccess is well suited for companies which are taking VPN security seriously and want to use user-friendly solution. It's really good service for small teams or larger companies. If you are an individual, I would probably recommend maybe NordVPN if you are looking for simple VPN solution with several location points.