My experience so far
April 21, 2022

My experience so far

James Hurt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoodAccess

I require a VPN to allow myself and my team to access the backend of my website www.tagsoi.com
  • The service has been fast and not dropped off so far
  • The customer service was excellent
  • There are lots of options within the dashboard
  • I did find that having to subscribe for 10 users was too many (I personally only needed 3 users)
  • I could not have my team in other countries access the backend without it, so it is quite important

Do you think GoodAccess delivers good value for the price?

Yes

Are you happy with GoodAccess's feature set?

Yes

Did GoodAccess live up to sales and marketing promises?

Yes

Did implementation of GoodAccess go as expected?

Yes

Would you buy GoodAccess again?

Yes

The customer service was excellent and they reply quickly. They got back to me an answered my questions and gave me a special offer, which was greatly appreciated.